Our Ratings & Reviews

On 08 December 2024
Will Recommend to Others
Overall trip was excellent. Good cabin operators, best hotel accommodations and excellent time management. The trip factory communication team was responding immediately for all messages. Trip planned and executed without any hurdles. Thanks to the team's especially to Mr. Roshan for prompt and positive support. If atleast an half day tour arranged at Bangkok it will be more enjoyable. Try to include something in future travel plan.

On 07 December 2024
Will Recommend to Others
The trip was amazing and Trip Factory has provided a premium experience throughout the trip. Special mention to Mohith KV who was very helpful, supportive, answered all the queries in a timely manner. He accepted all the suggestions given by us and was flexible in creating the itinerary. Overall, the itinerary was perfect, the management was great and I am going to recommend Trip Factory and Mohith to all my friends and relatives.

On 06 December 2024
Will Recommend to Others
This was an awesome trip and the guides arranged at every city of Vietnam were too good.
The stays were exceptional! Seriously hats off to TripFactory team and Alex for exceptional guidance.
For sure will go ahead with trip factory only.
The stays were exceptional! Seriously hats off to TripFactory team and Alex for exceptional guidance.
For sure will go ahead with trip factory only.

On 04 December 2024
Will Recommend to Others
One more time my trip booked with Sushant and his team was amazing.the hotel was just wonderful and fish restaurant within the resort was just perfect.people were very polite and helpful 🥰
Thanks soo much Sushant and trip factory for arranging this trip for me.
More to come soons🥰
Thanks soo much Sushant and trip factory for arranging this trip for me.
More to come soons🥰

On 02 December 2024
Will Recommend to Others
It was a well packaged and professionally organised solo trip. Kudos to Samudwith Bali expert from Trip factory who was there all the way in customising as per my requirement and also giving necessary instructions to make it a enjoyable holiday

On 28 November 2024
Will Recommend to Others
Thank you for coordination and we had a great experience everything was smooth and had a great time in Dubai. Transfers was on time , & overall a best and didn't feel we were in different place

On 28 November 2024
Will Recommend to Others
Trip was awesome we really had a great time! Thank you trip factory . Yes there is some up’s and down’s due to rain but we somehow managed.
Everything went good as per our plan and it was a memorable trip we enjoyed a lot!
Once again thank you for your service.
Spl thank you for Santhosh who was available whenever I reached him for any queries.
Everything went good as per our plan and it was a memorable trip we enjoyed a lot!
Once again thank you for your service.
Spl thank you for Santhosh who was available whenever I reached him for any queries.

On 24 November 2024
Will Recommend to Others
1. The best part of the tour is transfers. Drivers are very punctual and nice.
2. The hotel given is not of 4 star category and looks cheapest in Dubai.Expected like ibis or ramada .
3. The vehicle for desert safari is very bad as we were given the last row seats and it’s cramped and no leg space.
4. Overall the coordination and trip arrangements are excellent.
5. Ishwariya the trip coordinator is very cordial and well organised.
2. The hotel given is not of 4 star category and looks cheapest in Dubai.Expected like ibis or ramada .
3. The vehicle for desert safari is very bad as we were given the last row seats and it’s cramped and no leg space.
4. Overall the coordination and trip arrangements are excellent.
5. Ishwariya the trip coordinator is very cordial and well organised.

On 20 November 2024
Will Recommend to Others
Madam/Sir,
I had travelled alone with a lot of fear for the above trip to Vietnam from 12 to 19 November 2024. Probably no member from Mumbai. But would like to appreciate the overall arrangements made by Trip Factory (stay/fooding/touring) was very good. My travel expert had really taken pains to see that I am comfortable everywhere. He regularly sent messages about what next. But still I would like to give suggestions which is given below:
1 When a person is travelling alone/or in group, before 1 day the complete schedule of the tour including the driver contact no. the hotel name and address, tour guide name and contact no. should be sent either by whatsapp which is more acceptable than telegram.
2 Cruise transfer from Hanoi to Halong Bay - the shuttle bus to the cruise - information should be given about both to and fro which was not given.
3 Shopping should not be covered as people don't adhere to time factor. - shopping can be kept on the last day of leaving.
4 Sight seeing places were not covered Hoi Ann Ancient tour was not covered. Only shopping was covered.
Would like make a mention of a few names who really were very good. Mr. Vignesh Poojari, my Travel Expert, Ms. Rachael, All drivers from day 1 to day last and Tour guide Ho Chi Minh, Mr. Anthony Khoa Nguyen - Cu Chi Tour very sweet guy. Would like to speak about Mr. Anthony Nguyen, Tour guide. He was an excellent tour guide in Ho Chi Minh City. He brought the best positive energy with all his passion, love and patriotic. He showed us the best place with the best price for shopping. Could know a lot about this city. I will be back to Ho Chi Minh for sure but you must let Anthony go with me.
Regards,
Nancy Alex Sequeira
Mobile 8779989161
I had travelled alone with a lot of fear for the above trip to Vietnam from 12 to 19 November 2024. Probably no member from Mumbai. But would like to appreciate the overall arrangements made by Trip Factory (stay/fooding/touring) was very good. My travel expert had really taken pains to see that I am comfortable everywhere. He regularly sent messages about what next. But still I would like to give suggestions which is given below:
1 When a person is travelling alone/or in group, before 1 day the complete schedule of the tour including the driver contact no. the hotel name and address, tour guide name and contact no. should be sent either by whatsapp which is more acceptable than telegram.
2 Cruise transfer from Hanoi to Halong Bay - the shuttle bus to the cruise - information should be given about both to and fro which was not given.
3 Shopping should not be covered as people don't adhere to time factor. - shopping can be kept on the last day of leaving.
4 Sight seeing places were not covered Hoi Ann Ancient tour was not covered. Only shopping was covered.
Would like make a mention of a few names who really were very good. Mr. Vignesh Poojari, my Travel Expert, Ms. Rachael, All drivers from day 1 to day last and Tour guide Ho Chi Minh, Mr. Anthony Khoa Nguyen - Cu Chi Tour very sweet guy. Would like to speak about Mr. Anthony Nguyen, Tour guide. He was an excellent tour guide in Ho Chi Minh City. He brought the best positive energy with all his passion, love and patriotic. He showed us the best place with the best price for shopping. Could know a lot about this city. I will be back to Ho Chi Minh for sure but you must let Anthony go with me.
Regards,
Nancy Alex Sequeira
Mobile 8779989161

On 19 November 2024
Will Recommend to Others
Nice teamwork but need to improve on some aspects

On 17 November 2024
Will Recommend to Others
Worth the money and timely help without much hassle.. basically stress free international trips .. this was my second trip with them and will continue to travel with trip factory

On 16 November 2024
Will Recommend to Others
It was perfect tour planned for us. We had a great time at Thailand....Almost all the time Drivers picked us on time....one or two time it got delayed...that I can understand bcoz of traffic...
Food was taken care....never had a problem.
Food was taken care....never had a problem.

On 15 November 2024
Will Recommend to Others
I had booked a 6-day trip to Phuket, Krabi, and Bangkok with TripFactory, but due to my daughter’s exams, I had to reduce it by a day. The team arranged everything seamlessly within my budget. The hotel choices were excellent (especially as I’m vegetarian), and all pick-ups and drops were managed with clean, comfortable cars and punctual, polite staff. The trip was completely hassle-free, with prompt responses from the team. As a mother organizing this trip for my kids, I truly appreciated their efficiency and professionalism. Highly recommend TripFactory for a stress-free travel experience!

On 10 November 2024
I would like to give 0 (zero ) rating for the last hotel hotel drift wood it's very dirty and bathrooms are smell like hell overall no hot water facility properly please don't suggest. To anyone
Light show is cancelled and alternative is not provided in Andaman central jail
And the trip factory trip advisor Anusha has gave the best she has to be appreciated and am very much satisfied with the communication and the explanation
Light show is cancelled and alternative is not provided in Andaman central jail
And the trip factory trip advisor Anusha has gave the best she has to be appreciated and am very much satisfied with the communication and the explanation

On 10 November 2024
Will Recommend to Others
Regarding The trip. Everything was fine.
Mr. Mohan was excellent from the day one I contacted him regarding my Trip plans to Japan. He was in consent touch with me when I was in the trip also.
The only problem what I faced from your team. Mr. Mohan informed me that regarding the trip in Japan team will keep updating in Telegram. But there was no updates. On 24th my whole day programm was wasted. Nobody contacted me in Telegram. When I contacted Mr. Mohan he was surprised. Immediately he made arrangements on that programme on 29th.Hats off to Mr. Mohan.
Mr. Mohan was excellent from the day one I contacted him regarding my Trip plans to Japan. He was in consent touch with me when I was in the trip also.
The only problem what I faced from your team. Mr. Mohan informed me that regarding the trip in Japan team will keep updating in Telegram. But there was no updates. On 24th my whole day programm was wasted. Nobody contacted me in Telegram. When I contacted Mr. Mohan he was surprised. Immediately he made arrangements on that programme on 29th.Hats off to Mr. Mohan.

On 07 November 2024
Will Recommend to Others
Egypt Trip was just amazing and mesmerizing. The tour was handled properly. All visits were good and private transfer was good daily. Henes our guide did wonderfully well in ensuring all details, history and sights.
Only con was the visa problem which was dragged forever and at one time the team also didn't knew about it's status after so many reminders through messages/ calls and mails. And the help was given for baggage collection at airport which was arrived through next flight but was charging too much for it. It should have been handled better
Overall no issues with the trip some other side issues which we faced in visa and baggage. So in that improvement is needed but still I will plan trip with trip factory in future as discussed with sagar hopefully minor issues like these can be taken care better
Only con was the visa problem which was dragged forever and at one time the team also didn't knew about it's status after so many reminders through messages/ calls and mails. And the help was given for baggage collection at airport which was arrived through next flight but was charging too much for it. It should have been handled better
Overall no issues with the trip some other side issues which we faced in visa and baggage. So in that improvement is needed but still I will plan trip with trip factory in future as discussed with sagar hopefully minor issues like these can be taken care better

On 07 November 2024
Will Recommend to Others
Shananaz was good. She guided very well. On ground support team Mr.Nathan was very supportive.. Especially the driver Mr.Luqman guided us very well and he was too good.