Our Ratings & Reviews

On 25 August 2025
Will Recommend to Others
TripFactory’s Hanoi & Ho Chi Minh city package delivers a well-structured travel experience with thoughtful planning and engaging activities. While hotel choices could be refined, the overall journey was memorable and enjoyable.
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On 22 August 2025
Will Recommend to Others
the amazing trip arranged by Trip factory for me to Bali! The service was top-notch, from the excellent drive by "Tuadi" to the wonderful experience at Alum Puisi Resort. Especially the Candle light dinner

Small suggestion: Instead of Bounty cruise please suggest candle light dinner only because their Indian food was amazing

Special thanks to Vishnupriya Priya for her exceptional responsiveness and initiative in understanding my requirements & customising it accordingly . Your team's efforts made this trip truly unforgettable. Thank you again for making this trip so special! 🙏🏻🌴
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On 18 August 2025
Will Recommend to Others
Pre Trip:

The booking and helpful session from Deepthi was excellent. She was on top of our needs and was very patient with our requests. Very knowledgeable and empathetic person.

During the Trip:
- The driver (from NKAR, Mr.Nimal) and Van provided were excellent.
- The hotel accomodation at Tissa - Ekho Safari was very good.
- Hotel accomodations at Hikkaduwa - Citrus (very very crowded) and Morven, Colombo were very average for 4 start rated accomodations. We could have been given better accomodations I felt.
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On 17 August 2025
Will Recommend to Others
We recently booked our family trip to Dubai through TripFactory, and I must say it was an absolutely wonderful experience. A special thanks to Mr. Adrian, who was extremely professional, patient, and helpful right from the planning stage until the end of our trip.

He carefully understood our requirements, suggested the best itinerary suited for a family with kids, and ensured every detail was taken care of—from flights and hotels to transfers and sightseeing. His prompt responses, clear communication, and genuine interest in making our trip memorable made all the difference.

Thanks to his efforts, our family had a smooth, well-organised, and stress-free vacation. We truly enjoyed every moment and created memories for a lifetime.

I highly recommend TripFactory for family vacations and sincerely appreciate Mr. Adrian’s outstanding support and guidance throughout the process.
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On 17 August 2025
Will Recommend to Others
It was a great experience with Tripfactory. Very well organised and especially the 24*7 support by the team was really helpful throughout the trip.
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On 16 August 2025
Will Recommend to Others
The holiday trip to Singapore and Bali for 11 Ni , was very well planned and coordinated by Trip Advisor Shaistha with detailed briefing.I have two suggestions for the Planning Team.
1. At Uluwatu Temple ,We could not get Ticket for Kecak Dance inspite of our Dvr standing in line for more than 2 hrs for physical ticket. I fail to understand as to why online ticket was not booked inspite of our booking in advance for 1 month
2. For senior citizens vehicle like Innova be catered for instead of a usual 6 seater so that 3 persons can sit comfortably in second row
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On 15 August 2025
Will Recommend to Others
Dear Tripfactory Team,

I am writing to express my sincere appreciation for the excellent overall experience I had on my recent trip. The coordination provided by Deepti throughout the entire journey was outstanding. Everything was exceptionally well organized from the very beginning to the end, and Deepti's responses to any queries were consistently swift and efficient, which made the planning process seamless.

I also want to acknowledge Subramani from Tripfactory for his invaluable support in getting all my processes completed smoothly. This was, in fact, my second trip arranged through Tripfactory, with the previous one to Dubai also being expertly organized by Subramani. Based on these consistently positive experiences, I wholeheartedly recommend Tripfactory to all my friends and family members.

Best regards,
Vikram B
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On 31 July 2025
Will Recommend to Others
Great experience thanks to Ankur who was not only able to give sound advice but also coordinate everything for us.
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On 23 July 2025
Will Recommend to Others
We had an amazing trip!! Our trip planner, Shaistha, did a fantastic job in organizing everything and made sure we had the best possible experience, taking care of all the details so we could just relax and enjoy. Highly recommend her for anyone looking for a perfect and memorable trip.
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On 20 July 2025
Will Recommend to Others
Very nicely planned by Ruchita from TripFactory. Covered maximum number of activities during our 4N 5D stay at Thailand. TripFactory is highly recommend Holiday planner. Completely satisfied with your services. Look forward to have more and more relations with you ahead. Thank you - Mahesh Peyyeti & Sunanda Peyyeti.
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On 20 July 2025
Will Recommend to Others
We did Singapore travel from Trip Factory and It was very smooth and professionally organised at Singapore. Not a single glitch, each time on given time pick up and drop happened. Special Tanks to Ankur from Trip Factory to explain very patiently and customized entire our 7 days trip as per our family requirement. Thanks a lot Ankur Dwivedi and Trip Factory Sales, Visa and Operation team. Kudos to you all.
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On 18 July 2025
Will Recommend to Others
Excellent tour company..... Our Dream of Eastern Europe comes true through Trip-Factory.
I don't have words to express my gratitude for the Trip-Factory team.
Such a genuine, trustable, extremely low price for exploring Eastern European countries as compared to other Multiple travel agencies.
My family and myself very much thankful to Trip-Factory team.
All team members especially Tour guide Team Members/Hotels. Breakfast-Lunch-Dinner/etc. were incredible.
I express my special thanks to group leader Mr. Bhavesh ji and Nithya Madam
We wish you all for great future success to Trip-Factory team.
We strongly recommend peoples who really wants for dream destination of Europe then travel with one and only with Trip-Factory.
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On 14 July 2025
Will Recommend to Others
Value for money helpful staff right from travel expert Deepti to ops team Clinton were there for the entire trip hotel and travel guide with car with really cooperative and very flexible just a word fabulous and extraordinary trip thanks to TF TEAM DEEPTHI AND CLINTON THOMAS FROM OPS FOR TAKING CARE EACH AND EVERYTHING THANKS AGAIN
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On 12 July 2025
Will Recommend to Others
Good experience and implementation
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On 07 July 2025
Will Recommend to Others
Excellent trip and thanks for giving me the memorable experience.
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On 30 June 2025
Will Recommend to Others
The trip was organized well, the representatives coordinated the tour at all the places of visit. We were picked up in time and dropped in time. The guides were good in their information of the places. Only airlines delays were not informed . Overall the trip was enjoyable and interesting
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On 29 June 2025
Will Recommend to Others
I would like to sincerely thank the Trip Factory team, especially Ms. Sneha Pradhan, for their outstanding service and quick response throughout our trip. Her professionalism, dedication, and prompt assistance truly made a positive impact on our travel experience.

Although we faced an issue at the Arabian Courtyard Hotel in Dubai—where we were initially given a dark and poorly maintained room, and encountered unprofessional behavior from one of the front desk staff—Sneha Pradhan and the Trip Factory team took full responsibility and made every effort to resolve the situation efficiently.

Their support ensured that our vacation remained enjoyable, and we truly appreciate the care and attention provided. Because of this excellent service, we would definitely choose Trip Factory again for our future travels. Highly recommended!
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On 22 June 2025
Will Recommend to Others
This was my second international trip and first one I planned mu own and second I go with trip factory, I see the what makes the real difference between both , with tripfactory I observed that I save lot of time waiting for cabs and hotel arrangements and also interaction with ground team those really helps to adjust timings and smooth trip

Thank you so much Shaistha to provide itinerary looking forward more
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On 22 June 2025
Will Recommend to Others
First of all, thank you trip factory for making this trip one of the most memorable trip for my parents. They are really very happy doing this trip with you. They are very impressed with all the things done on this trip, be it hotels, foods or incursions.

Once again thank you so much, looking forward for more trips!
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On 19 June 2025
Will Recommend to Others
This was our first international trip. Everything went smooth and we had a great time. Just wanted to say thanks a lot to Samudwith for coordinating, and his guidance really helped us a lot 😊.
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