The entire trip was nice with good coordination..food was nice..loved the entire experience but the itinerary could have been better as we went from a nice place to not so nice place..the last hotel provided in Darjeeling was not nice as the rooms were not clean,the location was hopeless and there was no water in the washroom,which spoilt our entire trip..loved Sikkim..Darjeeling could be omitted as there is nothing to see there.the trip organisers should inform before hand what activities are available in the place and how we can go about doing it before hand so that we don’t miss out the fun

The hotels I am mentioning are 4 star hotels. Overall the trip was good. provided with regular assistance. Galway Heights hotel in Nuwara Aleya was not upto mark, no lifts, less or no occupancy, food very bad, flies in dining room.
Radisson candy , no complaints, overall good place.
Cinnamon Bey , is nice but the food was not upto mark.
Radisson Colombo, receiving staff could not at least give the welcome drink, we s
wereshown the place they keep the welcome drink and we helped ourselves. After checking into the room the A/c did not drop below 26 and the mechanic confirmed repair, they started to open the vents whuch we objected as there will be fine dust and told them to carry the work after we are shifted to a new room. It took 3 hours to shift us to new room. food was not as good as the Radisson, Candy.
We are repeat customers of Trip Factory. No problem with the representatives of the company, They were all the way with us.
The driver they provided was very good, neat, safe and a yes boss person, he never had a no for us.

I recently went on a trip to Shirdi, and while the overall experience was pleasant — especially thanks to our courteous driver and well-organized trip advisor — the hotel stay was a letdown.

The hotel did not meet the standards expected of its claimed star rating. The hygiene levels were subpar, and the facilities were poorly maintained, which was quite disappointing considering the expectations set by their advertisements.

The entire tour was well organised..The onsite team was very prompt in their response in telegram and reassuring.Travel arrangements were perfect and the accommodations chosen were also nice .All together we are fully satisfied and wish to associate with them in future too..

Overall trip experience with trip factory was found good, except some glitches with their telegram support. Planning by Mr. Santhosh was great and he executed everything he promised. Only problem during the trip was their telegram support which can be improved in the future by including an option to call any concerned people during the trip. In their telegram support we can only chat with the representative people you can’t talk with them. It’s sometime getting difficult to make people understand over texts. Apart from this everything was fine.

Thank you Tripfactory for our trip to Bali in May 2025.
Special mention to Shaishta, who executed tge itinerary for us as per pur choice and was very supportive of the same.
Initial first day there was some confusion and hitch in the trip, but Shaishta made sure we were taken care of and stood up to give us the best experience.
Look forward to more trips with Tripfactory.
Highly recommend. 🌍🏖☺️

It was an amazing trip! The arrangements were quite nice overall. The hotel in Singapore was truly 5-star and met all our expectations. However, the same hotel in Malaysia did not quite match that standard and was a bit below expectations. Aside from that, all other arrangements were well-organized and satisfactory.

We highly recommend to plan your Bali trip with TripFactory. Tour was planned and managed as per our budget and time. Most of the locations from the itinerary have been covered in the trip along with best stay and food. It was not possible to cover Uluwaatu Temple and Besakih Temple due to heavy traffic, otherwise the trip was very pleasant and enjoyable. Mr. Pande the local representative in Bali was very kind and responsible and special thanks to him. Overall the trip was fun filled.

We highly recommend to plan your Bali trip with TripFactory tour agency. They (Jagan Mohan) have planned and managed our trip as per our budget and time. All the attractive locations have covered in 7 days trip along with best stay and transfers.

Amazing and seamless experience with Trip Factory team for Vietnam Trip. We would personally like to thank Trip Factory team and Alex for supporting us throughout the entire Trip. Looking forward for all our international trips for our family to only have Trip Factory as our travel partner

Amazing seamless experience of Vietnam trip. Thanks to entire Trip Factory team and Alex for supporting us throughout entire trip.
We as family have decided to always have trip Factory as our international travel partner

Our tour experience was excellent. We got good hotels and good food throughout as per itinerary. Infact we got more food then our expectations. There was no need to buy outside food.
The tour manager (Masooma) was excellent in her work. All our team members were very comfortable with her. And she coordinated very well with all the service providers throughout our tour.
Our tour was also very cost-effective. Our per day cost was cheaper then other tour operators having similar itinerary -hotels-food packages.
However, our pre tour experience was not so good. The management did not adhere to agreed time line for Visa and tickets. Things were happening at the last day/hour, not to the likings of most group members.

It was a pleasant trip, each trip in Bali is a great experience and memorable. Due to traffic, some times delays to reach places and Windu car driver is very nice and pleasant all the times. Thanks to you for preparing such a nice itinerary, and it's a memorable trip for our family.

Hello,
I recently travelled to Thailand with trip factory. I would like to say that it was a very well planned trip. Their executive Chaitra did a wonderful job by curating the trip according to our preferences and customised it wonderfully. She was ready to answer any question without hesitation. We booked a 3* hotel in Pattaya named Bella Express (go for 4* and above if you are with family) and IBIS in Bangkok (which was good for the price).
Everyday the driver arrived on time and we had no issues. The drivers do not understand our language, but you can coordinate with the telegram group created for our help. They even helped me find good vegetarian restaurants in Pattaya and Bangkok. They took care of everything including flight booking, hotel booking and transfers. Special thanks to Chaitra for helping me with queries like sim, currency conversions etc etc.
Looking forward to travelling with you guys again.

Thanks
Sushma H R

Trip was really good and Njoyed with family n well organized by Trip factory team

Right from the planning of the trip, great assistance was provided by Nithin who helped me plan and customize the trip to Japan. The visa process was also very smooth and without any hassle. The execution of the entire trip was flawless with immediate assistance provided wherever required. The transfers and vehicles provided were top notch with great drivers who were always on time and were very supportive. The hotels provided were in good locations and the rooms were clean but very small - I believe Japan has that problem overall so not complaining.
My only concern is with the last leg of the entire trip - Osaka to Tokyo to Bangalore - My flight from Osaka was at 2:30 PM, landing at Haneda at 3:40 PM and then Narita to Bangalore at 6:55 PM. There was just a 3hr 15 mins window to transit from Haneda to Narita and then board the flight which is too close for comfort given the distance between the 2 airports (80 Kms). I believe this could have been planned better.
Overall, extremely happy with the planning and execution of this trip and special kudos to Nithin for helping us with the same.

Every thing is good. But waiting time on day-6 is more

I recently had a wonderful trip to Singapore with my wife and daughter, and I must say the overall experience was excellent. Everything during the trip was well managed and went smoothly, making it a truly memorable vacation for my family.

However, I did face some inconvenience before the trip. After the person initially assigned to my booking left, I was reassigned to Santosh. Unfortunately, getting in touch with him was quite difficult—I had to follow up multiple times, send emails to customer care, and make repeated attempts just to establish communication. This was the only stressful part of the entire experience.

Apart from this, everything else was fantastic—from the itinerary to the arrangements on the ground. I truly appreciate the efforts that went into making our holiday enjoyable.

I will definitely consider TripFactory again for our next vacation, provided I’m not assigned the same representative for the booking process.

Thank you for the memorable triip

Trip to Sikkim

We recently booked a trip to sikkim through TF it is our first time booking trip from this travel company so we were very reluctant at first as we previously booked ticket with few famous company which left us bad experience but Prabin was very helpful in planning the trip as per our requirements and providing information transparently we also would like to thanks Varsha and Team for handling our Hotel/Transport we had great hassle free vacation with lots of memory and hoping to book again TF<TripFactory> Thank you.

A Truly Unforgettable Dubai Experience – Thanks to TripFactory!

I recently returned from an incredible trip to Dubai, and I cannot express enough how exceptionally well-organized and seamless the entire experience was—thanks to the amazing team at TripFactory.

From the moment the trip was booked, the ground and operations teams were top-notch. Their professionalism, prompt responses, and attention to every query and issue gave us complete peace of mind throughout. Every driver we interacted with was punctual, polite, and ensured we were comfortable and safe at all times.

A very special mention to Imtiyaz, who took us on the desert safari. His warmth, kindness, and generosity truly stood out. He went above and beyond—not only during the safari but also stayed in touch until we landed back in Bangalore—just to make sure everything went smoothly. That level of care is rare and truly appreciated.

I am overwhelmed with gratitude for how thoughtfully this trip was curated and executed. Anitha and Rashmi deserve special thanks for understanding exactly what I wanted and ensuring that every single detail—from start to finish—was aligned with my wishes. Their dedication made this a dream come true.

To everyone involved in making this trip so perfect—you all deserve a raise! Thank you a zillion times over for giving us memories that will last a lifetime.

Highly, highly recommend TripFactory to anyone looking to travel with ease, comfort, and joy.