all the arrangements made were really good. the only drawback about this trip was the non-inclusion of cab services from Gulmarg Hotel to Gondola. It created a lot of misunderstandings, confusion and a lot of volatility in the asking of prices. some quoted 3500, some 2000, while the route to Gondola is hardly a 500-1000/- tour. Trip Factory should Include this service in the package.

Additionally, what things need to be carried or rented should also be mentioned as first time travelers have no idea about what is available and what needs to be purchased from customers end. this can save a lot of money. for example if I knew that Snow boots are available for rent I wouldn't have purchased it.

Also, other accessories such as hand gloves, Cap etc are a available at the cheapest price for 100/- there, wherein I bought gloves from Mumbai for 500/-. this shoulf also be mentioned or briefed to customers to make Trip Factory one stop destination for all holiday travels. such detailing in services will build trust towards the company and will add that extra confidence for customers travelling with Trip Factory.

my suggestion is that after arriving in srinagar there shoulf be one stop to purchase all these items with a very cheap cost. it should be included in the itinerary.

We had a very good trip. Pickups and drop-offs were smooth and well organised, and communication throughout the travel period was clear and timely. There was constant coordination with the person in charge, and all our queries were addressed promptly. Overall, it is a reliable and well-managed platform for group travel.

The trip was planned very well overall. The driver assigned in Bali was friendly, courteous, and highly responsive to our requests. However, the drivers in Nusa Penida were rude and uncooperative, which affected the experience there.

The resorts were excellent for the most part. The only exception was the last property, The Bali Dream Villa. While the property itself was good, the maintenance was poor. We faced multiple issues such as broken bathtubs, faulty sliding doors, water leakage from the air conditioner, an unpleasant odour in one of the bathrooms, uncleaned private pool and electricity problems in one of the villas.

Team support through Telegram and WhatsApp was hassle-free, and we received timely and prompt responses throughout the trip.

Very good Dubai trip. All arrangements was taken care except for dessert safari which we had bad experience. Also Ferrari world should have been visited first and guided properly. Rest all was good

Great experience with team TripFactory. Very nicely designed tour program. Prompt action at any difficulty. Special thanks to Shaistha and Ayush for such a smooth expertise too when I with my family visiting Singapore first time.

Recommend to all near and dears.

Arvind Sura
9996306111

well planned,very helpful,

After several options considered Trip advisor for Singapore Tour, found courteous people and pocket friendly. Am a Solo traveller of 65 yrs. From booking itself till arival to India was cared like a Mother taking her small child to school, the very first day. Their Home staff Representative Mr. Ankur & their Singapore counterpart Mr. Natan were with me on 24 x 7 call/ WA msgs. No compromise on anything inspite of low quotation. Stay in 4* hotel right in the Capital of Singapore with access to every tourist spot & Shopping places with a radius of 20>30 mts distance and pick up fro Hotels/ tourist spots by Honda Limousines. There is much to write but would surely recommend anyone to experience this type of Hospitality. Every thing went smooth like butter. Will be considering Trip Advisor for my sole & group tours.

except for the start of the trip, after we landed the co-ordination was messes up. The initial trip to the destination and co-ordination should be smooth. Going to different country does cause anxiety to the guest.
All the other itinerary of the trip was organised well and was smooth.

Special Thanks to Amra and her positive attitude in all circumstances..
It is marvelous trip for our family and most memorable.
Hotel selection is very good except Da Nang where property is excellent but services are poor..
Phue Quoc property, location, amenities and food varieties are exceptional . I am suggesting this property for your upcoming customers.
Overall transportation service, Vehicle conditions and Driver helping nature is excellent.
I ensure that I will plan upcoming tours from your company.
Thank you for your support and thnx God for keeping good weather throughout trip.

With best Regards,

Glow ao nang at krabi and Grand Mercure phuket, both the hotels were chooses by myself and tripfactory agent just booked them, both hotel was very very good.

It was smooth and exciting trip

Fantastic support and planning by Trio Factory! We had private transfers to all places. Everything g was managed beautifully and we had nothing to worry about.
Thank you!

The trip was very good. Everything went as planned. The first hotel (Anya Nana) would have been better choice as it could be at good location.

I recently traveled to Thailand with TripFactory, and I want to give a special shout-out to Brijesh and his amazing team for making the entire experience absolutely seamless. From the moment we finalized the itinerary to the very last day of the trip, everything was handled with great attention to detail.

Brijesh ensured that all our requirements were taken care of, and he was always available to answer our questions—no matter how small. The coordination between the local guides, transfers, hotel arrangements, and activities was outstanding. We never had to worry about a thing; we could just enjoy the trip.

What I appreciated the most was their professionalism, prompt communication, and personal touch throughout the journey. It truly felt like they went the extra mile to make our holiday memorable.

Highly recommended for anyone planning a smooth, hassle-free international trip. Thank you, Brijesh and team, for a wonderful Thailand experience

The Trip Factory provided an unforgettable, two-week custom trip to New Zealand that fit perfectly within our budget. Their staff was incredibly helpful and patient, managing multiple itinerary revisions with outstanding responsiveness and coordination. On the ground, the staff was timely and supportive with daily information. The decent accommodations and seamless service made our entire travel experience truly memorable. We highly recommend them.

The Dubai City Tour and Abu Dhabi trip could have been organized much better. We were not given sufficient time to cover all the planned locations, and at several spots, we were asked to view them only from the vehicle, leaving no chance to take photographs.

The experience in Abu Dhabi was particularly disappointing due to the vehicle provided — the legroom was extremely cramped, and the windows offered poor visibility, making it difficult to see any sightseeing spots. The Dates Market was simply a small stop with only four shops, and it did not feel like a tourist attraction or a proper shopping location.

We were allotted only three hours at Ferrari World, which was insufficient to experience the park. Most of the time, we could only listen to the guide’s narration, as there were hardly any opportunities to get down and explore the attractions ourselves. We could see the Dubai Frame and Museum of the Future only from outside, and it would have been much better if tickets to both these iconic landmarks were included in the itinerary.

All went well except the pick up timings were preponed most of the days and informed previous night which

could have been done in a more organized manner.

It was quite hectic.

The entire team co ordinated well for this trip and the accommodation provided also too good. Right from the begining, Mrs Janavi also in a regular touch with us for every updates. Over all the trip was good and memorable with a comfort stay. Its definitely a pleasant trip and can tie up with this travels for any future trips.
My small suggestion to get more appreciation from customer is....
1) with your experience, a little more modified itinerary is expected. Bcoz out of 6 days 0ne day started at 4.30 pm and entire day left with blank. Since the return flt is at 9.30 pm, some kind of activity/ trip must have planned/ included instead of giving full day free time.
2) The dubai city tour is not included with some of the main places and also those places shown is limited and not very impressed too.

Its very very special trip for me. Me and my family remeber in life. Very well arrengment along with all insteuctions to all relevent staff. Thank you for coordination Mr. PULKIT GUPTA & team for time to time support. Specially my Father is very happy and enjoy all the happest movments.
I am planning my next vacation soon.

Thanks again to all of you.

Regards
Javed shaikh

Vietnam trip was very well coordinated. Totally satisfied.

But during the Malaysian trip a local contact was not given and we were contacting only the drivers earmarked to clarify our doubts. Suggest have a local contact instead of putting up only on the App.