Nalendu Roy/B2C/IXB review by Husain Johar
Will Recommend to Others
all the arrangements made were really good. the only drawback about this trip was the non-inclusion of cab services from Gulmarg Hotel to Gondola. It created a lot of misunderstandings, confusion and a lot of volatility in the asking of prices. some quoted 3500, some 2000, while the route to Gondola is hardly a 500-1000/- tour. Trip Factory should Include this service in the package.
Additionally, what things need to be carried or rented should also be mentioned as first time travelers have no idea about what is available and what needs to be purchased from customers end. this can save a lot of money. for example if I knew that Snow boots are available for rent I wouldn't have purchased it.
Also, other accessories such as hand gloves, Cap etc are a available at the cheapest price for 100/- there, wherein I bought gloves from Mumbai for 500/-. this shoulf also be mentioned or briefed to customers to make Trip Factory one stop destination for all holiday travels. such detailing in services will build trust towards the company and will add that extra confidence for customers travelling with Trip Factory.
my suggestion is that after arriving in srinagar there shoulf be one stop to purchase all these items with a very cheap cost. it should be included in the itinerary.
Additionally, what things need to be carried or rented should also be mentioned as first time travelers have no idea about what is available and what needs to be purchased from customers end. this can save a lot of money. for example if I knew that Snow boots are available for rent I wouldn't have purchased it.
Also, other accessories such as hand gloves, Cap etc are a available at the cheapest price for 100/- there, wherein I bought gloves from Mumbai for 500/-. this shoulf also be mentioned or briefed to customers to make Trip Factory one stop destination for all holiday travels. such detailing in services will build trust towards the company and will add that extra confidence for customers travelling with Trip Factory.
my suggestion is that after arriving in srinagar there shoulf be one stop to purchase all these items with a very cheap cost. it should be included in the itinerary.
