Great help in tough time os covid. Proactive team right from helping us plan itinerary to offering us good deals and just the best customer support team

The trip was well planned by Jyothi (My expert Trip Planner) and the execution was also good. No problems with itinerary. I did face some issue due to the hotel's fault but I quickly got a call from the local trip Cordinator who quickly responded which I really appreciate. My local driver Mr. Nazir was also very helpful and understanding. He planned the day for us on many occasions so we didn't skip any important places and also he guided us.

Hi TripFactory team,

Came to know of your organisation through an online search.

Booked a vacation for Andaman with my wife and Ankur was really helpful with us throughout the booking process.

Unfortunately, due to unforeseen circumstances the Andaman trip had to be cancelled and Ankur informed us that well in advance.

The true skill and talent of Ankur came into display as he helped plan a complete itinerary for a totally new destination (Manali and Shimla) and he was very prompt in doing so.

He kept us informed and updated throughout the process of the new trip being planned and was posting us updates.

He was really a gem in arranging everything that we wanted in our trip on time and planning our schedule perfectly in tune with all the travel included and made sure we didn't miss out on anything special throughout our trip.

We thoroughly enjoyed the time at Manali and Shimla thanks to the wonderful planning done by Ankur and his travel team.

It was truly a once in a lifetime experience for us where everything happened perfectly on schedule without even a minute of delay.

Thanks a lot again Ankur for all your hardwork and dedication that you've put in to help us get a wonderful trip and help us see Manali and Shimla in its true glory.

I will definitely be the first one to contact you all when we're planning our next trip to any destination.

Keep rocking and godspeed Ankur 😊😊

Wish you and your team a Happy New year and let's keep this association for realising all my future trips.

Season's greetings,
Sai

Vanita Was our coordinator. We are happy with her coordination and support.
Thanks Vanita and Thanks to Tripfactory for such a wonderful trip.

Trip was great. Appreciate the effort of Ankur for managing it. He was always supportive and helped to resolve queries quickly.

I got a great support from ankur from beginning till end of the trip.
I called him many times regarding my queries but he handled very camly with always welcoming tone. Due to ankur only, the whole trip was overwhelming for me.

A good response from the TF team
I had just booked the flights from credit shell
Easy and hastle free process

Hi I am very much satisfied and really happy and enjoy my trip all credit goes to Mr Ankur Dwivedi he is very helpful always available and really makes an efforts thank you so much

Pros :
Trip itinerary was good, travel advisor was very co-operative and suggested lots of new places and scheduled it well. The arrangement for travel (exclusive cab) was done very well and the driver was safe,reliable and friendly.
Any queries during the course of our trip was handled smoothly by a Co-ordinated Telegram group which addressed our needs.
Accommodations were tasteful and comfy.
Food arrangement was taken care very well and all the accommodations were topped up with free breakfast.
Overall , a very memorable and insightful trip planned by TripFactory.

Cons :
A bit expensive and accommodation arrangements could have been as per the pricing.
Dynamic changes in trip itinerary is not entertained since they have pre-booked evreything in advance, which could be difficult in case of change of plans / bad weather situations.

I am grateful to tripfactory for arranging such excellent trip. I am very happy for the same. Pickup and drop is excellent, people are very friendly and helpful round the colck.

Hotels was nice and travelling was also good.car driver is so nice and very good person he make us very happy travel through all days ,so nice trip.

We had been to Kashmir trip on March 23rd 2021 for 5N 6D with family.... Royal Batao hotel room was ok but food was amazing.. Gulmarg hotel room and food was good... Pahalgam hotel room and food was good but far from Pahalgam town i.e. 10-15 kms... houseboat room was ok.... over all trip was good... driver also good... I would like to recommends other to plan this trip... worth visiting...

It was good but with some hurdles and unexpected change of plans.

I recently went to maldives and tripfactory took care of my entire trip smoothly. They were transparent about the charges to be incurred during the trip apart from the packages.
Special thanks to Rashmi for coordinating well throughout the trip

We had planned a family trip. The holiday was great and good support by trip factory.

SUPER

Good trip

Bookings experience could have been better

It was great trip planned by Trip Factory. Enjoyed it overall.

The most trustworthy organisation. The employees are very resposible and proactive. Special thanks to Nishanth who planned our vacation so nicely and as per said requirements. This was my third trip arranged by trip factory and again won my trust. I will see forward to plan again with trip factory.

Well, words are not enough to mention how helpful, supportive team trip factory was. I had booked the package and just before a day tested positive for covid. Ankur from trip factory has assisted in cancelling all the tickets and plan and ensuring I get the maximum refund. When I re-booked the package and went to Dubai, unfortunately, the test reports were positive in Dubai airport for me. I was quarantine for 10 days in a hotel and Trip factory has again assisted me with my daily tours and site seeing cancellations with full refund in wallet. They ensured my family atleast has completed the site seeing and once my quarantine was done they did arrange the site seeing's which I personally missed and ensured that I did have good time in Dubai after my quarantine. I am sure if there was some other travel agency they would have said we are not liable for what I am facing and they do not cover for what I missed. Trust me !! the customer service was amazing. A great thanks to Clinton as well for bearing so many changes requested from myside.

Having said all the above, I would like to give a special thanks and appreciation to Seema Tabassum, who was splendid in her service towards me. She was emphatic with the situations that I was facing and she has supported me throughout till I got back home.

Kudos! to trip factory. you guys nailed it. All my future trips will surely be with you guys; however, with me giving less trouble going forward.

Thank you for all you have done!!