We were a group of 4 and we visited Gangtok and Darjeeling. The trip was very well organized and all our point of Contacts at all places were courteous and polite.
We covered all the places that was mentioned in our iternary. The hotels booked were also excellent- Especially Wonderwoods Boutique at Darjeeling.
Special mention to Rashmi from Trip factory and Kaushik from Heat flexi holidays who always responded to our queries and concerns at any point of time.
Will definitely recommend Trip factory to all our acquaintances.

Trip was perfectly organised hassle free and places where very beautiful, we totally enjoyed it thank you trip factory

Everything was perfectly organised. Hotels in Havelock and Neil Island was very nice. Pickup and drop was well organised. We really enjoyed each moment of our trip. What we did not like was the J hotel in Portblair and a very long return journey.

Excellent service.

Overall satisfied

Tripfactory Organised My Kashmir Holiday Very Well.
Special thanx to Mrs ALKA JAIN.
Though it was a budget tour, Mrs Alka Organised it very well.
Hotels were good and specially our driver Mr Riyaz. He was just wonderfull, very polite and friendly.
I'l definitely recommend tripfacory. This is my 3rd tour with you people and still many more to go.

Thank you for arranging this excellent trip. We thoroughly enjoyed it.
All hotels and transportation arrangements were excellent. Though we had faced some problems with hotel at port blair but Alka ji handled it swiftly and efficiently. Also she had upgraded our stay in port blair and havelock so thanks for your support and prompt response.
We look forward to collaborating with you in future.
Thanks & Regards,

Awesome trip experience, good quality of vehicle, friendly driver and well maintained vehicle

Flights- 6/10
Car- 9/10
Driver- 8/10
Utopia Hotel in Manali- 6.5-7/10
Gandhi's paradise in Dharamshala- 2.5/10
Indraprastha hotel in Dalhousie - 8/10
Overall places covered - 6.5-7/10

Kudos to the travel provider. Car and driver were excellent. Absolutely no issues! Just would have been perfect if the driver was more proactive in suggesting places and be a better guide.

Hotels in Dalhousie and Manali were fine.

Explicit mention for Gandhi's paradise hotel in Dharamshala- Total haunted house!
There were no guests in the hotel at all! Just us and 1 more room was occupied. No lights in the corridor. Breakfast would be given only after you reach their restaurant and sit on their heads! Food was BAD! Rooms were really poor, Not clean and way too small. Just the view was good. Manager seemed to be cunning.
Can go on and on with this hotel's review but overall suggestion from my side would be please don't suggest this hotel to absolutely anyone.

I have payed them 1000 rs extra for AC charges which was meant to heat the room but did not function properly. They did not even write it on the bill. About the charges. It went directly in the managers pocket. I can share the bill if required and on the backside just manually you can see 1000 rs written and charged.
REALLY DISAPPOINTED!

Prompt and quick service/assistance provided on the spot by Alka and using the Telegram app was great! Kudos!

Lastly i felt i over payed a little with the package considering it did not involve charges for heater, activities etc.

Overall 7.5/10 for the trip.

Nice experience .. great service.. great hotel and best driver..all in one

All trip arrangement are made as trip voucher except one issue ferry from Haveloack to Neil

Kudos to Ms, Sanchita she is having good knowledge towards the location and very supportive for us in trip planning and execution. In India it was Ms. Sanchita, Whereas In Dubai it was Mr. Joby / Joe, he was a great and kind person and supportive towards us. We all felt like we are travelling with a family person through out the trip. During this pandemic we need a break and vacation and it was a great and ultimate trip for our entire family and this will be memorable one for all of us. Thanks to Ms. Sanchita and Mr, Joby / Joe.

Awesome... I would like to thank tripfactory a lot for
- our flight got cancelled and they assisted us with hotel extensions even after our trip ended. They arranged rooms after checking availability after everyday.
- planned process and Telegram group to resolve if we face any issues

very nice driver really superb trip was very nice

Except stay in Gulmarg, everything is great.

The duration of our trip was for a whole 8 days 7 nights. It was a family trip to Sikkim and we were assisted by Munna sir. The entire communication process went smooth, from the arrival at the airport station throughout the entire trip. The drivers who were appointed were experienced enough and kept the journey easy. Special thanks to the driver named Khangs Bhutia (Gangtok, Lachung) who made us feel warm in a place which was new to us.
The rooms booked were comfortable for all of us. I would also like to thank Munna sir for sending a birthday cake in Darjeeling.
Thank you team.

Firstly I wanted to thank the Somy Matthew driver who has taken us and given good suggestions on what places we can visit etc.

Thanks to your team mate Fouzia Sultana especially going through the itinerary desired by us. Make our trip such memorable and wonderful. loved it.

It was not a trip, the memory long lasting forever also the beauty of Kerala which made us mesmerize so much that it can vanished easily.

Also thanking trip factory to making such awesome trip. Now we have made trip factory as our trip maker for all time.

Thanks

Excellent support by your agent Ms.Navadita
Extremely supportive, patient, proactive, and efficient.

Had a wonderful experience overall.
Rashmi was in touch with us from the first enquiry about our trip till we started and she was helpful & politely able to answer all our queries .
In Andaman all the coordinators were on time and allowed us sufficient time to explore the city, beaches and good in communications too.
One feedback though was that regarding the flight, instead of asking the customer to pay again if flight gets canceled it will be really great if tripfactory can manage the same and make a hassle free flight trip for the customers
Thanks will be coming back to tripfactory for my next trips and will do suggest to my friends too.