Our Ratings & Reviews

On 14 November 2018
Will Recommend to Others
Trip of any kind itself is educating one. The arrangements customised by you and done by TF(Trip Factory) was totally a new experience.I have travelled almost entire India (only sparing seven sisters)and many of Asian countries. I have experienced all the types of travel arrangements such as packaged tour, online booked tour,self managed etc.
I found my recenty concluded Royal Rajshthan tour with TF was one of the most cost effective.
They have 24*7 support system with message system. As with every tour, though perfectly planned some good up occurs, we also had one such at Jaislmer hotel booking but they rectified very promptly (communication gap was sorted out on emergency basis) That very odd part has transformed into pleasing part for TF.
Hotels were very good. Driver was very pleasing and well educated. Timing was perfect. Itinerary suggested and covered were fabulous.The follow up with the driver regarding the same was also heart winning.
Yes you can bank upon these guys.
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On 13 November 2018
Will Recommend to Others
it was nice experience with TripFacatory , i had taken package for andaman and nicobar , hotel and evry thing was very good.

TripFactory team was very supportive
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On 13 November 2018
Will Recommend to Others
I am so happy with the support provided by Manjusha compared to other reps who supported me in my previous trips.She provided end to end support , awas patient enough to provide multiple quotes and clarify any doubts even after the payment was done.She was really helpful.
About the trip I had a great time and enjoyed the itinerary which I was able to customize as per my convinience.The only thing which was not organized was the transfers as they were SIC and the timings be were not managed well due to which we lost some time waiting for the coach to pick and drop others and also during transfers. Otherwise we had a great trip and I would recommend tripfactory for their services.
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On 13 November 2018
Will Recommend to Others
I want to give them a four star rating. Here is why.

Overall it was a pleasant experience throughout. The trip adviser Salman Pasha answered all my questions and at any given time and helped me all the way thru the trip. Their telegram support was good and replied to queries instantly.
Hotel was Hampton by Hilton and was very nice and near to the Dubai airport. Many near by restaurants to eat from.
overall arrangement was excellent.

There are few cons though.

Sit in Coach, we had to wait for other passengers pickup from other hotels. We were the first one to be picked up always so we always had to wait for other co passengers to get onto the bus from their hotels. However, TripFactory already warned us about it.

The Drivers on the half day city tour was trying to wrap the city tour by skipping some places. So make sure you inform him what is included in your itinerary and not what he has in his mind. He took us to a hopeless mall (Saga Mall) which was more like a museum which wasted our 30 minutes.

My wife had a health problem and we had to cancel the desert safari due to this. I requested for a reschedule but the request was denied. This could have been easily managed on a Leisure day but they said, they have already paid the money and cant reschedule it. Tip : Make sure you stay healthy throughout your trip.

Again, it was pleasant experience with dealing with TripFactory and I recommend going with them.
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On 13 November 2018
Will Recommend to Others
Hi All. I had a great family vacation. The Phuket phase was well executed and properly planned but there were minor hiccups in the Bangkok Phase BUT overall I am highly satisfied with the services of Taha and the entire team of trip factory. Its really commendable service that they have provided and also their online support through telegram app is also quite good , reliable and prompt. I am a satisfied customer of theirs for sure and in future will definitely contact them for any further vacation plan.
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On 12 November 2018
Will Recommend to Others
Fantastic trip, well organised & professionally handled by local representatives as well.
Overall an interesting & well managed trip. The support of staff was highly appreciative.
There were photographs taken at Cellur jail by your lady photographer which were supposed to be delivered at hotel at port blair but could not be done, request if they can post it to our residential address
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On 12 November 2018
Will Recommend to Others
The trip as a whole was smooth and hassle-free. The vehicle driver was nice and cooperative, which is what matters most. The hotels selected were good and met our expectation. The itinerary was not too taxing, in spite of the sultry weather.

The AI flight schedule spoiled the return journey a bit, (this is outside of trip factory program).

Thanks Leena Kartha. Thanks TripFactory.
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On 12 November 2018
Will Recommend to Others
Overall satisfactory experience . Had an enjoyable trip Only problem I had was that a day before the trip I wanted to confirm something about travel insurance so i texted on rhe telegram group , they told me that as my parents are in the senior category so i have to get travel insurance as it was mandatory in UAE but when we reached the dubai airport no such travel insurance was asked from us . Also for one day we had no hot water in our room in Al manar grand hotel apartment and after complaining they changed our room the next day . So for one day we had only cold water for bathing .
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On 11 November 2018
Will Recommend to Others
Trip was nice, everything was arranged properly. All the trip advisors and support staff are very supportive
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On 11 November 2018
Will Recommend to Others
It was an awesome trip. Well organized by trip factory.
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On 11 November 2018
Will Recommend to Others
It was really nice experience. I use service of Tripfactory first time and it was unforgettable. Accommodation was nice , vehicle arrangements was really good. Vehicle was good and clean. Driver is really a good human,with always smiling face and very punctual. Sneha Saha ws my travel advisor and she support lot from day first.
I strongly recommend others to use service of Tripfactory.
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On 10 November 2018
Will Recommend to Others
It was a nice experience. Driver was at the pickup site right on time. It was a pleasant travel. He was always with smiling face. few places we could not visited but there is no grudges for the same as we enjoyed the places we visited. There was no instruction to Driver for visit to Shravanbelagola. But he took us to the site we reached bang on 9 o'clock in the night.

Over All good experience.
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On 10 November 2018
Will Recommend to Others
Overall it was a good trip to Thailand. It was well organized and almost everything was in place. The customer support provided is very good.
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On 10 November 2018
Will Recommend to Others
It was Good Experience
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On 09 November 2018
Will Recommend to Others
Had a memorable trip, very well managed by the team and got a excellent support from Prisca Solomon(coordinator) right from the start till end , thanks a lot for wonderful experience trip
factory keep it up
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On 09 November 2018
Will Recommend to Others
TripFactory Thank you for giving me best deal compared to others in the Industry .Special Thanks to travel expert "Fouzia Sulatana" for Planing the trip accordingly which matched my needs, very well planned & managed up to comfort in a very short period of timeline which i had set and requested to arrange accordingly . Experienced Best support from my travel expert During travel on any quires and there she is ready to help .Complementary upgrade to 4* hotel , Class professional drivers over all a Good Experience.Recommended to All which includes the first timers, Trustworthy, safe planning with TripFactory. Thank You again and looking forward for more such trip's from tripfactory .
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On 09 November 2018
Will Recommend to Others
It was very good trip for us. Well Arranged from trip factory. One suggestion as people who are going to any destination for the first time needs to get complete attraction details so that user can select what he wants in that.
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On 08 November 2018
Will Recommend to Others
Although a frequent traveler, it was my first time working with TripFactory. After completing my trip, I can confidently recommend your services to my references. It was a wonderful experience from the beginning to the end. The trip was well planned and accommodated all my customization. Special thanks to Priscilla for coordinating and planning this wonderful vacation for my family. Having said that there is still scope for some improvements specific to my trip:
- The sightseeing costs could have been included in the package.
- Need more advice on the places to visit based on age group. I would have skipped Ella which was part of my package instead would have preferred a trek at Adam's Peak. Wasn't aware of this option until I visited the site.
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On 08 November 2018
Will Recommend to Others
Excellent and memorable trip, the whole trip was planned well
Really enjoyed the Dhow Cruise on the first day.
It was a great experience !!
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On 08 November 2018
Will Recommend to Others
Good customer service. Hotel n transport fine. Langkawi more important sightsering places not covered. We had to make arrangements ourselves.Need better information sharing n advice full package without missing good tourist places
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