It was a family trip after very long time and I must say it cannot be more satisfied than this. It was a smooth coordination in every department without even a single fuss, right from the flight, pickup, itinerary etc. the cab driver was very polite and was punctual for pickup everyday. Everything ran like a well oiled machine till the end... great job trip factory and I am happy that I chose them above the rest. Keep doing the good job. Would like to engage for further trip

Overall the experience with TripFactory was excellent. Kishore was very helpful in planning and suggestions on the trip. I was allowed to change the plan until last moment which was really good. Hotel location is good but little away from shops where you need to buy water (in hotel, it is very expensive). Pick and drop within Dubai on all days was on time and telegram updates are really good. The pick up vehicles are really good (most of the time you get GMC big vehicle). Wonderful and worry free trip overall and recommend others to choose tripfactory (in fact Kishore as planner :) )

Cons:
1) The airport pick up should consider baggage loss case as well, we missed pick up because one of our luggage didnt come. I was little worried, when Clinton said, you are on your own to reach hotel. that was our first day in Dubai :) But later all pickups are very good. I would suggest trip factory to arrange another vehicle in such situations and it doesn't cost much to Tripfactory and that will make customer happy :)
2) When planning activities in Dubia, one need to consider age of kids carefully, i was lucky to check myself last minute on age limit for Ski dubai (i was going with my 1 and half year old son, whereas minimum age was 3 for ski dubai), which avoided last minute surprise as i changed ski dubai to aquarium and underwater zoo.

Trip was fantastic and all arrangement of trip factory was appreciable execpt flight tickets due to layover time.Thanks to Mr. Sagar he is very supportive and kind person.

I enjoyed a lot.Iam satisfied with the hospitality,accommodation,coordination with the local tour operator.I will definitely book my future vacations through TripFactory.Keep up the good work.

Value for money Dubai package from Tripfactory. Not much to complain beside that SIC transportation can be managed more effectively. More drivers/guides like Hasnain should accompany tourists to derives more value/experience from the time n money spent.

3.5 stars to be very precise

- Provide Good customization for the trip. The tour arrangements within the country was very good.
- Stay arrangement were below average. Always check the hotels provided before finalizing.
- The Team tends to goof up at the last moment and will make you follow up until 24 hours before the trip.

Overall a good experience!!! But the support team needs to be improved.

We had approached Tripfactory though a reference and the experience from end to end was great.

Priscilla was our travel coordinator, i must appreciate her knowledge , support and patience in explaining the itinerary, briefing us before and after the trip and also her timely followup without and providing us with the right and timely information with out any hesitation.

Our trip was fro a 6 Nights & 7 Day to Thailand (Phuket, Pattaya & Bangkok) in a standard package.

Right from the time of landing in Phuket which was out first destination till the time we got dropped at the airport is was a 100% hassle free experience.

Every pick up and drop place right from Airport the Cab persons we on time and we never had to wait for anyone or call anyone for anything.

The hotel's that they had provided at all locations we very good and had good proximity to the places of sight seeing & shopping .

The only drawback which i already mentioned to TF team was about the hotel in Bangkok that it was not as good as the ones in Phuket & Pattaya.

The hotel room was very spacious but did not have ample lighting and ambiance for that standard of the room / hotel.

Overall the experience of booking through Tripfactory was memorable and i will definitely recommend this to others.

Thank you Trip Factory Team !!!

it was a wonderful journey, thank you avinash for arranging the eternity as per our requirement, and making our trip memoriable.

Big thanks from all of us to Megham N.R for making our Bali trip a big success. Trip was planned to our requirement and Hotel suggested was very nice.ICS internal transport was superb. Pickup and droppings was on time .Had a well mannerd driver Mr.kuttut.We stayed in garden view rooms ,if suggested earlier we would have opted pool view. Overall we are very happy with Trip factory.

Very good experience with TF, hotel was not much good and far from good places , breakfast was good in hotel. ICS internal transport was superb, especially the driver Kantun he was very polite and honest.

Overall it was a good experience with the Trip Factory regarding the booking and ease of access!

About Kashmir, it was a snowy meadow. A completely new experience of my life, a must place to visit once in the lifetime may be the ideal time is from Apr-Aug I visited in Nov to experience the snowfall. Even though I can't witness the snowfall, but the snow meadows were everywhere, it is a different kind of experience.

Thanks for the Trip Factory! Who took care of everything from Hotels, travel and other activities. It's a memory now, but it will belong to cherish!

Kudos!!

We had a wonderful experience with this travel company - Trip Factory. In particular our travel agent Julie was very helpful from the beginning
of our interest in the tour, helping us to develop a thorough schedule very suitable to us and, what was really impressive was she stayed in touch with us throughout the journey to ensure we were doing ok.

Alok ji
A big thank you from all of us for making our dubai trip one of the best trips ever. You always cooperated with us from the starting till end.
We really enjoyed a lot in dubaii. All the services, amenities, hotel bookings, ticketing and transportation was taken care of and not even once we faced issue in our whole trip.
This was my third trip with trip factory ( alok ji helped with all these trips) and i am really happy with the service. Looking forward for more trips in future with trip factory.

The trip was well and neatly organised by Trip factory. We have covered most part of visiting places in Singapore which was organised by Trip Factory. Thank for Trip factory for showing us wonderful places and we had great time. I would love to suggest to my friends and relatives and would like to book from Trip Factory in future as well.

We were very much unsure whether to go ahead with Kashmir or not but after talking to Mohamed we were certain we need to go ahead with it. He called us and kept us informed right from the start till the end, The kind of insights,help and info he provided was excellent. He had planned the whole trip keeping in mind our need and in a way we enjoed it to the fullest. Though we hear a lot of negative things about Kashmir but once you visit it you will never regret it.

Thank you Mohamed for a organizing wonderful trip for us !!

nice trip, thanks for trip factory, Mr. Sham and Mr. vijay...thanks for your support...

Hello!
Thank you very much for adequate clarification!
As to sum-up our tour arranged by you can be considered as a full success. Everything was arranged professionally and worked out well for us.
All the tour-guides were professional and helpful, but we would like to point out one of the tour-guides we learned to know during our voyage.
Our guides had perfect knowledge about Sikkim history, acted very professionally as a tour-guide and their language skills are very good.
Once again, thank you very much and we hope that we could use your services also in the future.

So maja

Very good support from Tripfactory. Thank you Prisca for your input in planning our tour.

What I like

1. Your representative Swetha helpe me to choose the right package, which made the trip into a most memorable one throughout my life. A special Thanks to her
2. Hotel room is awesome.
3. Hotel Staffs are kind enough.
4. Taxi arrangements are too good and the taxi driver was very polite and punctual

What needs to be improved:

1. Due to flight delay, we reached the hotel around 3.30 PM but still the room was not ready, so we have waited for more than 20 mins in reception. As per the hotel, check in time is 2 PM and the room should be ready by then.

2. It would be good if we get the driver's details (like name, phone number, etc..).

3. On Day 3, we were picked up by different driver and vehicle, Which was not communicated to us prior. As we were in different country, we cannot just believe/trust anyone.

4. As per my Itenary, I will be visiting to Git Git waterfalls on day 3, but which was not communicated to driver/ not mentioned in the driver's visit list. After that we have asked him to take us there and he did that as well, but still to avoid unnecessary confusions please make sure traveller's and driver's places to visit list are matching

5. In watersports activity, first they informed as parasailing is available, even the same was mentioned in our confirmation receipt which was provided by watersports team, but after reaching there they have informed as they don't have that activity and asked to upgrade to parasailing adventure (for which we needs to pay $60 extra) or change the activity. Which is totally unfair, so either please collaborate with some other watersports team / ask them not provide wrong info.