Would like to Thank the trip Factory Team for a great trip to Kashmir.

Initially would like to Thank Vijay And Mohammed who assisted me in selecting the entire Itinerary. They were very courteous and were giving very Helpful advise, Thank You

Then in Kashmir we were really to have a great Guide Mr Riyaz. He was the guide come driver ( but would like to call him a guide). He was very courteous , smiling and kind. A very fun loving and great entertainer.

He use to guide us on where to go, where to purchase, what is kashmir famous for? it nice to have someone who helps and makes your stay comfort and happy

infact we didnt like the property at Srinagar - Shefaf. Though the staff is very good. But property not maintained and away from City.. And Riyaz was kind enough to speak to the hotal to give us the best room

He had a connect and a great relationship with all Hotels. And ensured we were treated well.

Though the month of Ramadan was going on he never complaint not crib. Was always happy to show us the places.

We were very happy when Trip factory upgraded us to the 5 star Boathouse. it was beautiful.

The day we were leaving as Riyaz was having another guest we were given another driver Mr Imitiyaz. Who too was a great Driver and a great entertainer.

Was really happy with everyone services and well behaved attitude.

Thank You

Mrs Viola Rao

Hi Trip Factory Team,

Ms. Fouzia Sultana is very polite and helpful. She is having good knowledge and conveys it to client in a decent manner.

My trip to Kuala Lumpur & Singapore was well planned. I found all the sightseeing pickups, tickets etc. in place as per Itinerary.

There were only two issues which i faced during my trip: -
1) Cab driver provided to me at Malaysia was very rude.
2) The room which was booked for me at Singapore, Hotel V Lavender. The room was very very small which was far below my expectations.

Overall my experience was good and TF helped me to make my Parents 50th Wedding Anniversary memorable at Singapore & Malaysia.
-
Regards
SAHIL JAIN

Dear Trip Factory Team/ Mr. Salman,

Mr. Salman Was Very Polite and Helpful . He Explained us the travel plan very well.

The complete travel is as promised by Mr. Salman and TF.

The Hotels at Kochi and Munnar were Superb . We had a great experience there.

The Driver Mr. William is professional and taken us to all the places as per the itenary.

The Only one issue we faced is with The Boat House, The Crew is very good but Rooms were not much Hygienic, Fans were dirty , basic amenities in the room were absent. Water is too Salty.
Please make sure this will not be repeated.

But this bad experience was recovered warmth welcome and stay @ Rivulet Munnar. This is one of the best Hotels I have ever Visited.

Over all experience was very nice . We are planning a trip to Thailand. Will book it through Mr. Salman /TF Only.

Our Heartful Thanks to TF/ Mr.Salman and Driver Mr. William.

We decided to Opt again TF in future because two Main reason one Booking assistance from Mr. Salman and TF Delivered us services what they have promised.

Best Regards
Towfeeq

It was on of the best experience to visit in Bali with best arrangements by TF. Thanks to Tripfactory.

Thank you Mona and Trip factory. You were very helpful right from chalking out the itenery, booking and execution.. We had a nice trip. Thank you once again.

Hello Trip Factory team,

I am taking out time from my schedule to especially thank you for making my Dubai trip memorable. I am so happy that I chose you to deliver..
A special thanks to your travel consultant Jeevandhara, who is a specialist and understands the needs of the customer quite well and suggests accordingly. She made sure that the entire trip was tension free and all queries have been resolved ahead of time.

Thanks a lot once again. Looking forward for further associations as well.

Regards
Kanishk

Thank you, Pradeep sir and shruthi for making this trip really memorable!

The trip was great. I liked the arrangements. Thanks a lot.

Nicely organized except Travel Insurance, got delayed even after Traveled and given several reminders only done after a day, should be done before Travelling date.

Singapore hotel J8 is very Tiny , not worthy and cannot move inside the room., if booked in another hotel might be good.

Malaysia hotel Ibis is good and excellent.

Transport is good organized in Singapore and Malaysia both are friendly no issues

Over is good

It was an amazing trip. Arrangements in Phuket and Krabi was bang on and hotels were superb. Only reason for me giving 4 stars instead of 5 was because of some co-ordination isssues in Bangkok and poor hospitality in Hotel Citrus Grande Pattaya

It was good trip with all great arrangements hotels were good cap and bus were comfortable.

Hassle free booking, the trip was fantastic.

The trip was very well coordinated,it was a happy experience with timely pick up and proper facilities in priority in packages were extended.

Overall trip was good, as it was well organised. Felt little bit expensive as most of the places we visited in Kashmir incurring additional expenses to hire local commute options and not part of the trip charges. I think this is unique to Kashmir, as they are unwelcoming to outside vehicles. Tripfactory organised vehicle is mostly used for commuting from airport to hotel(s) and back. These facts are anyway communicated as part of vouchers and itinerary. So not a surprise. Hotel options provided were very good and thanks for making it a nice experience.

I must say my trip was awesome. Everything was arranged in a perfect manner. Thank you for the wonderful memory of Bali trip.

My Customer Very Happy In Gangtok And Darjeeling Package

It was a well planned trip. There were some minor issues in the start but later everything was resolved.

.

First of all Thanks a lot Tripfactory(Soumya too) for making our trip a memorable & hassle free one :-)

And few review comments as given below:
1. Very good planning & execution by team w.r.t planned itinerary
2. Hotel @ Phuket Ashlee was awesome, Pattaya (Grand Pattaya)was ok-ok(not in proper shape when checked-in,but later they set it proper), Bangkok(Ecotel) was good enough
3. Day-2 onwards all information was available for me well in advance by telegram group(thanks to telegram group owner), but dint get day-1 details on day-0 which made little worry, but patience paid off :-)
4. Soumyashree who was looking after my trip looked after very well & supported
5. Trip factory has their own employees working @ Thailand, so Thailand trip will be as per the plan so go for booking without 2nd thought with Tripfactory
6. The option to modify planned itinerary is difficult, could have been given so that if customers expecting to add/modify few parts from planned destinations can get chance to change/modify!!
7. Cabs,SIC etc... were always on time & drivers too were polite n behaved good manner, good job guys(TripFactory)!
8. Even guides whom we had been assigned were polite & good too

Me and my family were completely satisfied with the services offered by Trip Factory. Especially my Tour Manager Shazia Manzoor was very much proactive to take care after all our requirements. She was just a Phone call away for all my small small queries. Accommodation as per 3 star could have been better in Srinagar, whereas all other Hotels were good.
The location of Gulmarg Hotel was awesome and even the boat house stay was memorable.
Overall it was an exciting Trip and we look forward to book with Trip Factory again for our future tours.