Our Ratings & Reviews

On 21 July 2022
Will Recommend to Others
Pl choose good hotels,try to understand your travellers needs.

On 21 July 2022
Will Recommend to Others
No issue , always on time and perfect as per commitment, especially trip organizer VINUTHA, perfect package provided by her, and no issue at all totally satisfied

On 21 July 2022
Will Recommend to Others
First of all thanks tripfactory specially Bishal Saha sir. All over very Good Experience and I got always cheapest fair domestic as well as international fair also. Again thanks trip factory

On 21 July 2022
Will Recommend to Others
Tripfactory helped us plan a completely customized trip to Dubai taking care of all our requirements and answering all our questions very patiently. Vani Manjunath was always available to help, researching and getting back to me with answers to any questions.
Clinton Thomas, Suman and Sadiq were always available during the trip for any changes or real time queries making the entire trip completely hiccup free and seamless. Definitely recommending Trip Factory to friends and family and taking your services again in future!
Clinton Thomas, Suman and Sadiq were always available during the trip for any changes or real time queries making the entire trip completely hiccup free and seamless. Definitely recommending Trip Factory to friends and family and taking your services again in future!

On 21 July 2022
Will Recommend to Others
I would like to inform that your arrangements made for our Port Blair and Havelock trip during the period from 16.07.2022 to 20.07.2022 are very nice.
Thanking you,
M.C.Ranganatha
Thanking you,
M.C.Ranganatha

On 17 July 2022
Will Recommend to Others
Firstly, i would like to thank Trip factory Team for making my family trip to Singapore Successful.
Pros:
1. Package cost was reasonable compared to other travel agencies.
2. We can add or remove any activity in the iternery according to our wish.
3. Activities which we are going to have in Singapore were clearly explained, but they need to work on scheduling the time.
4. Assistance provided in the Singapore by Singapore team was excellent.
Cons:
1. After the initial payment was done, travel agent will not respond to us immediately. After 2-3 days whenever he feel he is leisure then he will call back us and clarify our doubts, upto then there will be no message from them that they are busy or whatever. Sometimes i felt whether they will send me Singapore or not. If they attend us they will clarify everything but timely they will not respond.
2. scheduling of 2 activity timings in singapore were not good.
a) We did not got sufficient time to cover Gardens by bay and marina bay sands, from morning to evening it was given leisure and at 4 our activity started but it is not sufficient to cover both. Instead if the activity started 1 hour before(3 PM) means we could have covered everything.
b) In Sentosa Island, Madame tussade and 4 other activities, sea aquarium, acqua venture cove water park everything was scheduled in one day only and they have closing time at 5.00 PM. So we did not had sufficient time to spend in acqua venture cove water park. If proper guidance was given here, we could have covered everything on time but it had missed.
3. Assistance provided by Trip Factory before payment was extraordinary and after payment was very poor.
Suggestion to Trip Factory : Spend the time with the customer so that you will know what the customer exactly need. If this part is improved then the customers will prefer Trip Factory again and again.
Finally, Because of delay responses from team and wrong scheduling of time for activities in Singapore i am giving 4 star rating otherwise everything is good.
Pros:
1. Package cost was reasonable compared to other travel agencies.
2. We can add or remove any activity in the iternery according to our wish.
3. Activities which we are going to have in Singapore were clearly explained, but they need to work on scheduling the time.
4. Assistance provided in the Singapore by Singapore team was excellent.
Cons:
1. After the initial payment was done, travel agent will not respond to us immediately. After 2-3 days whenever he feel he is leisure then he will call back us and clarify our doubts, upto then there will be no message from them that they are busy or whatever. Sometimes i felt whether they will send me Singapore or not. If they attend us they will clarify everything but timely they will not respond.
2. scheduling of 2 activity timings in singapore were not good.
a) We did not got sufficient time to cover Gardens by bay and marina bay sands, from morning to evening it was given leisure and at 4 our activity started but it is not sufficient to cover both. Instead if the activity started 1 hour before(3 PM) means we could have covered everything.
b) In Sentosa Island, Madame tussade and 4 other activities, sea aquarium, acqua venture cove water park everything was scheduled in one day only and they have closing time at 5.00 PM. So we did not had sufficient time to spend in acqua venture cove water park. If proper guidance was given here, we could have covered everything on time but it had missed.
3. Assistance provided by Trip Factory before payment was extraordinary and after payment was very poor.
Suggestion to Trip Factory : Spend the time with the customer so that you will know what the customer exactly need. If this part is improved then the customers will prefer Trip Factory again and again.
Finally, Because of delay responses from team and wrong scheduling of time for activities in Singapore i am giving 4 star rating otherwise everything is good.

On 15 July 2022
Will Recommend to Others
I really liked the service provided by trip factory. I have already recommended many of my friends to choose trip factory for any international tourism. Special thanks to Lavanya who was very patient and kind throughout our planning. She was available 24/7 and kept us posted with all the updates. Thank you very much for making my trip a memorable one.

On 14 July 2022
Will Recommend to Others
Well organized trip

On 13 July 2022
Will Recommend to Others
give your best result

On 12 July 2022
Will Recommend to Others
Excellent

On 06 July 2022
Will Recommend to Others
The overall stay was good and well guided by Nishant

On 05 July 2022
Will Recommend to Others
Excellent . great help by Poonam ji.

On 04 July 2022
Will Recommend to Others
Very good experience overall. Special thanks to Manisha madam for all the support during trip booking.
Will surely recommend TripFactory to my friends and family.
Thank you,
Amol Jadhav
Will surely recommend TripFactory to my friends and family.
Thank you,
Amol Jadhav

On 01 July 2022
Will Recommend to Others
It was an awesome experience with you gyus, my parent’s were so happy, thats what i want and indeed surbhi helped me alot in planning my travel. I deeply appreciate her efforts to make my trip memorable. Thank you gyus and special thanks to surbhi.

On 30 June 2022
Will Recommend to Others
Overall experience was good. Travel executive from India Priyanka was very helpful in planning out customized itinerary. Our travel guide Anom in Bali was a very jolly guide and I would appreciate him for all the help.
Overall it was very good experience.
Overall it was very good experience.

On 29 June 2022
Will Recommend to Others
Hi
Thank you, Neha
We were having a wonderful time in Dubai and thank you Neha for organizing and for your overall support for you and your team.
It's a wonderful experience in Dubai With Tripfactory Team.
We will plan our next trip with your team only and also recommend others to go with Trip Factory.
Best Regards
Thank you, Neha
We were having a wonderful time in Dubai and thank you Neha for organizing and for your overall support for you and your team.
It's a wonderful experience in Dubai With Tripfactory Team.
We will plan our next trip with your team only and also recommend others to go with Trip Factory.
Best Regards

On 25 June 2022
Will Recommend to Others
It was very well organised thank you all

On 24 June 2022
Will Recommend to Others
The arrangements were perfect, and very well organized. Though there was a slight change in scheduling plans the trip support helped us with an alternate booking. However a few things could have been better - organiser could suggest more things to do in Bangkok/ have lesser days in Bangkok and more days in Phuket as there was a lot to do there, clarity on activities in phi phi, information on commute options to phi phi by ferry/speed boat etc was provided only the previous night after the ferry booking was already done. Also the trip advisor could arrange the phi phi tour from Krabi itself instead of Phuket as there were other things to do in Phuket and nothing else in Krabi. Also, Phi Phi island was the best location with lots to do, however there wasn't enough time to cover all ends.

On 24 June 2022
Will Recommend to Others
Well organised, should have been more transparent on the national park fee. Thanks for your support.

On 24 June 2022
Will Recommend to Others
Good facilitation by Ms Bhavani. And also you guys have made our travel and stay at ease and comfort. Do continue the service