Booking was properly assisted and hassle free
Trip was customised and optimised
Hotel trident Udaipur was 10/10 on hospitality
Excellent on ambience and food
Memorable trip
Thanks

Excellent Resort and everything was planned very nicely.

Aditya your phone is not reachable

Trip was good organised by tripfactory , but due to bad weather(cyclone) we coun't went at havelock island and no activity is done over there radhanagar beach.elephant beach speed boat ,hotels and board cruise and also the activity of baratang island in andaman was not done so you are requested to refund these amount
.

Excellent trip.. except kumarakom and Ashirvad resort... Not good for a four star hotel

This was my first every booking with any travel provider and the experience I got from Trip Factory made my entire trip a really memorable one. We had a tour of Rajasthan, covering 3 cities (Jaipur, Jodhur, Udaipur) in 6N. Will provide a detailed review below
Booking:
Akshit (my agent) was patient in understanding my requirements and gave me multiple options for my travel. He also took up some of my special requests like having a desert camp experience in Jodhpur. The entire planning got completed in a couple of days and that by far was a real life saver for me since I had other priorities to look at and Akshit ensured my constant attention was not needed for the planning
He also provided an easy payment option with Netbanking facilities which smoothened the experience even further

Actual Travel:
The best part about Trip Factory (and Akshit) was that they were available even during our actual travel. Their job did not stop at just booking the trip for us. That was the biggest help that we did not expect we would get. Specifically, our first hotel in Jaipur (Hotel Paradise) was not very friendly and was making us wait for a long time before giving us our room. I immediately called Akshit and to my satisfaction, he talked to the Hotel and ensured we got our room at the earliest. He was also available on whatsapp all throughout our trip, enquiring on how it was going and if we needed any additional help. This by far made out trip an even more memorable one.

Additional Callout:
The car supplier company that was arranged for us went a step beyond and had arranged guides for us in all three cities. I would recommend Trip Factory to enlist their service for any Rajasthan tours

Cons:
Hotel Paradise should be immediately removed from your recommended hotels list. Their staff is definitely not helpful and rude. And they almost ruined our trip.

Munnar trip: The plus point was stay in Hotel Misty Mountain view, which was excellent. Oil massage was also good. The minus point was the sight seeing aspect of Munnar. There was no sight seeing program in place.
House Boat in Allepey: Not a great experience. The boat was very ordinary and kitchen hygiene was no way near acceptable standards. Lizards and rats were running around. Some lights were not burning. Also the boat berthed @ 5PM near a village with no activities. Suggest go for an hour boat ride and do not eat from Boat's kitchen. The running water comes from the lake and so carry water for all your needs.
Kumarkhom: The stay in Soma Kerala Palace was really excellent. One small note, pl. ensure that the main door closes properly so that insects/reptiles do not enter the room.

Overall the trip was organised well and the response of the trip organizers were excellent.

The trip has been a memorable one. We had a very wonderful stay at Misty Mountain resort. Driver was very calm,polite and helpful.
Thank you for making the Allepy House boat experience unforgettable.

Never had to worry at any point..Great follow everyday to ensure smooth stay and travel ..Excellent experience ..

Right from inquiry about tours and itinerary, Sarah, our tour expert from TripFactory was very helpful. When I told her that we have my 1.5 year old daughter also traveling with us, she suggested viable options of visiting different cities in Kerala. Munnar and Thekkady were shortlisted for a 3N/4D trip.

Hotels booked in both cities were awesome. Polite staff and exceptional food and a view to die for from the rooms. Prasad, our tour driver was very helpful. He was polite and suggested apt places considering my kid's presence.

I have already recommended TripFactory to many people. Not sure if they have contacted; but I would definitely rank them higher than other tour operators and want to take my next vacation on TF itself. Great job guys. Keep rocking.

Thank you Sarah for the much needed timely help during the entire trip.

An unique and beautiful experience. We did 5 days/4 nights exploration in Kerala with 3 year old kid and never had a dull moment. Bhavya's recommendations were great and all the hotel's we stayed were comfortable and had a pleasant experience. We had little bit hiccup on finding motor boat cruise but Bhavya followed up with supplier and made sure we boarded the boat. That's exactly what Customer service is about and trip factory seems to excel in the service.

Our driver Santosh who greeted us in Cochin Airport and accompanied us for all 5 days was much knowledgeable about Kerala and super friendly. He made sure it's comfortable 4-5 hours winding roads journey experience in Kerala especially with our restless 3 year old. He took us to all touristy and non-touristy attractions and he was our photographer through out the trip!

I will definitely recommend to family and friends. Once again thanks bhavya for making our holiday special!

Regards,
Venkat

Please note: On a negative side, please avoid Lemon tree on Alleppey where rooms had pungent smell, stale food and limited buffet. They have no idea on how to prepare coffee/tea and ended up serving us instant coffee.

It was an excellent trip. We enjoyed a lot and got sufficient time to spend with each other. Thanks to Trip Factory and Priti Kumari, our tour guide.

It was awesome trip..which i will not b able to forget in my life. Thank you trip factory.

Trip to Andaman was a life time experience. I'll cherish the memories life time.
Whole process from the booking of trip to returning from Andaman was so smooth and all the trip advisor, associate were so supportive and helpful. I'll definitely recommend TripFactory to my friends, also will plan my next trip through Tripfactory only.

perfect trip and affordable for the pocket . thanks a ton to trip factory

the package was good for a good price. we never felt bad during the trip and the guys who coordinated there at Andaman was smart and quick. they never made us wait for anything. But accomodation we would not recommend for others. Thehotel ritz room was so small and had no space to put another bed. And please dont call such hotels 2 stars. It was worst than that

Good morning,
I wanted to share my experience with you about my trip. I booked the trip from 2nd Nov to 8th Nov. 2016 Bangkok Pattaya. I started well as it was organised by the Tripfactory but as soon as i reach in Bangkok airport there was a team to who took care of me and guided me to the driver who will take care of my further journey. As per the itinerary i was supposed to check in the hotel with my family and she without saying a word during the whole ride took me to Tiger zoo. I asked her why is she taking me to Tiger zoo when i am tired travelling the whole night with my family and she said that is what she is asked to do. I spoke to somebody on the phone and i was taken to the hotel. Very satisfied with the hotel room. First day was good with guide Nat. Pattaya was good enjoyed it. On the last day of Pattaya while leaving for Bangkok i was not informed when the driver was coming to pick me up. Charvi had informed me they will come by 10:00 am. The driver sitting in the lobby at 8 am to take my family while i am still in the bed. I enjoyed Bangkok and the sight seeing, but the only problem was about communication. On 7th Nov. i was waiting if anyone calling me to let me know when is the transportation coming to pick me up till 8:00 pm but there was no call. I had a number and i called the person and then i was aware of the pickup time.
Overall i had a great time with my family. Very disappointed with the communication and upset about not being informed about the pick up. I have been to Bangkok Malaysia and Singapore with Raj Travels and i have been with MMT Himachal trip but was very well taken care by the guide and very well coordinated. That gives a satisfaction you in a different country but in safe hands specially when you are with your family.
Kindly take care of the mentioned issues.

Great Planning, Coordination and Execution by the staff.
Hotels offered were beyond the expectations. Great food and hospitality.
Helpful staff. On-time availability of cabs.

Honeymoon, a most important moment for couples is beautifully planned by TripFactory folks and would recommend to others.

The TF organisation of the tour was nice...The coordinators in andaman were friendly..

Great trip :) Sakshi was following up with us and was very helpful for us to make sure that we have pleasant trip

One of the best travel experience so far ... The trip was planned really well .. itinerary was selected and planning really well . Kritgy raj was extremely helpful and promt.. the coordinators un andaman were also good . My only low exp was the hotel at port blair for day 1 or else all other hotels were great . I really enjoyed this trip and would recommend it to everyone with family,travelling solo or couples