Dear Tripfactory Team,

Thank you for making my Andaman Trip wonderful. Specially Ms.Mary Avila for nice arrangements.
Mr.Avinash at Portblair helped us a lot. Due to bad weather we could not make it to Elephanta Beach but how ever Mr.Avinash arranged a seperate boat for us to visit Norbay which was not part of the trip. Thank you Mr.Avinash.
I recommend Tripfactory to My friends.

Only suggestion is that please make Elephanata Beach visit on the First day itself as it is depending on the weather, so that if the weather is not good they can try nex day.

Thank you for making my trip with family so wonderful.

Thanks & Regards,

Irappa Chougala

This is 3rd travel package that Mr Semwal has booked for my family. This time it was for 6 of us, in Hong Kong and Macau. He takes time to understand our preferences and works within our budget. Their tour partners in HK and Macau were very professional. Considering that this was very busy New Year Eve season - it was amazing that he arranged everything with so much precision.

It has been a pleasurable experience right from the time we started exploring our vacation options with Trip Factory to returning back home from the trip. Yasmin understood my requirements, budget and the type of places we were interested in and planned the trip accordingly. She also gave a few very valuable suggestions.
The travel consultant does have a good amount of knowledge about the destinations, (something which I realized once I reached there) and does give valuable additions and ad-dons to the itinerary.
We had chosen the Andaman Islands for our Family vacation and thanks to Trip Factory and Yasmin we had a hassle free and great experience. Andaman being a remote location where we had no prior knowledge about the logistics, we depended a lot on Trip Factory and always found drivers waiting, cars in good conditions, hotels room with all our special requests met, pre booked tickets to both the attractions and ferries and also a lot of tips and tricks from the local guides assigned.
We solely focused on the fun bit of things while everything else was taken care of.

First of all I would like to thank Shahul for helping me plan my first ever trip to southern part of India.

Overall the experience was good except few bad events.

I'll list down some highlights (good & bad)

1) First day at Hotel Great escapes in Munnar was a horrible experience. There was no water in the bathroom and even after repeated escalations to the management, it was not fixed but instead (after 3 hours of wait) we were given two buckets of water, which isn't an expectation from a 3 star rating hotel.
Moreover the food at the hotel was not up to standard.

** Will avoid this hotel if I ever plan to visit Munnar again **

2) After not so good experience at Munnar, our expectations from this trip were low, but then we checked in to Sterling Hotel in Thekkady. We were greeted with a welcome drink. The staff, the ambience, the location, everything was just perfect about the hotel.
This hotel has a swimming pool, cottage room gives a view of Periyar forest from the window.
Food was good as well.

** I highly recommend this hotel **

Periyar lake boat is a good experience but don't expect to see any wild animals. We spotted few birds only.
We later visited Kathakali and marshal art shows which were good.


3) Third destination was Alleppy and we were looking forward for Houseboat stay in Backwaters, as we heard lots of good things about it.
Unfortunately, it was not at all like what we heard.
Houseboat runs for only 2-3 hours and then they park it in the parking area.
Now, you are left in a standing boat with uncomfortable beds where it is difficult to choose which is worse, Ambience or Food.
Overall, it was a struggle to pass that day.

** My suggestion, Do not go for houseboat, rather book a hotel near backwaters and take a Shikara ride of 2-3 hours **

4) Last but the most awaited destination was Kovalam Beach.
We checked in to Sagara beach resort.
You get the beach view from hotel and the beach is 10 minutes walk from the hotel.
Hotel has spacious rooms with all basic amenities for a comfortable stay.

We went for a boat ride to see Golden sand beach and Arabian sea.

Overall Kovalam stay was very good.

Hope this will help you to suggest hotels/sightseeing to your customers for similar trip.

Regards,
Nitin

Very well organised. coordination done by fouzia. and staff at prt blair abhishek, me. khan at havelock island was nice

resorts selected were pretty neat.
All in all it was a gud exp.

Thanks
prashanth and deepthi

I had booked Rajasthan trip from Dec 21st to Jan 1st covering Jaipur, Udaipur, Ajmer, Pushkar, Mt Abu, Jodhpur, Jaisalmer, Bikaner.
Bangalore->Delhi->Rajasthan->Delhi->Bangalore is the route I opted. The entire trip was completed without any hassles. The Etios car that picked us up from Delhi airport was with us till it dropped us back at Delhi airport. The driver Mukesh was also very co-operative.
Vijay G N supported a lot with the various itenary changes before finalizing the above. The hotels booked were also pretty decent. I would surely recommend TripFactory for those who are looking for an enjoyable package tour.

Looking forward to book my next vacation through TripFactory.

Overall trip is well organised but allepaye hotel AJ is not good.Need to provide alternative hotel in allaepaye.
Faced some communication problem with driver but manageable.

Hi Sufiya,

Everything had been arranged perfectly and went smoothly. The accommodation was very comfortable.

The only problem came on the last day when we got to know that we had a connecting flight to Delhi as we had already informed you that we don't need any connecting flights. But still thanks for all the assistance given to make this a memorable holiday.

I will be planning another holiday will contact you soon. Thanks.

Overall trip experience was good. I liked the way you planned whole trip - covered almost all places and also got enough time to take rest.

Very well organized. Looking forward for more trips with trip factor

There is always a trust issue with the tour organisers, though I too had one as I had a very bad experience with Incredible India. But these people gave assurance and made things as we said. The destinations I suggested but improved with their experience. All the properties I stayed in were fabulous, the driver they provided was too good and well experienced.
Over all experience was good.. just the travelling part was a little hectic as we were informed wrong, but its k.. it was a nice and enjoyable trip over all!!

Trip Factory is awesome !!!
If you want hassle free trip planning ,
trip factory should be your 1st choice.
dedicated travel expert (Anusha Gowda) helped a lot to finalize the trip. She helped me out with all my quires.
Thank you to Anusha G.
Hotel & Transfer arrangement were very good. The tour guides/drivers were polite and friendly.
overall the entire trip was very good.
I will recommend Trip factory to all my friends
I have had a good experience and would definitely look forward to booking more holidays with TripFactory.

I'm quite happy with the overall experience with TripFactory. It took me not more than 2 days to finalize the trip, thanks to the travel expert assigned to me.
Their website provides a mix of options, provides you the flexibility of choosing your destination, accommodation and much more. They also have a staggered payment plan which makes it easier on your pocket.

And then there is the dedicated travel expert, in our case it was Tejaswini.
It was a pleasure interacting with her, she was able to handle a lot of my queries with ease, and she was quite quick with her updates too. She was in touch with me, even throughout the trip, checking if all arrangements were to our expectations.

I have had a good experience and would definitely look forward to booking more holidays with TripFactory.

Good trip... Well organised... Flexible according to our need... Very prompt in replying back... I would recommend to consider trip factory for everyone

Best service by booking best boat n timely response.we had a joyful trip in alleppy .thank q so much.

Overall the experience was very good, on time pick up, excellent driver cum tourist guide. The stay in hotels right from Munnar to Thekkdy to Allepy to wayanad was excellent.

Enjoyed the trip to the fullest. Thank you Naziya and Trip factory

Hi,

I booked my honeymoon trip with Trip factory to Andamans and I must say it was a great experience. Rashmi, from tripfactory, in particular is a very helping and resourceful travel consultant. She made my life easy by offering me a lot of customized price/package options with patience from the beginning and I was able to choose the package I needed. I found the prices very reasonable and my stay in Andamans was awesome. The tour guides/drivers were polite and friendly.
My trip was nearly fell in the danger of cancellation as my flight to Andamans via chennai was cancelled due a cyclone storm but the guys at trip factory booked a direct flight to Port Blair in a real quick time which was a tremendous job. The communication from the team is very prompt and professional. They do care for their clients and they know that a happy client means business.

Awesome work guys. I will recommend Trip factory to all my friends. :)

overall trip was good. nice arrangements from Trip factory. Driver Mr. Sajumon was too helpful and nice person.

Have already recommended Trip factory to my colleagues and friends.

This was the first time we booked a complete vacation package with a travel agency. We were skeptical in the beginning, but soon working with Shahul, we were able to realize that we were in good hands. Since we had upgraded to 5 star hotels and 12-seater mini-bus, the journey and stay was comfortable.

The last hotel stay at Kanyakumari was the only let down in the trip (claimed 3 star, but a terrible hotel).

As suggestion for future travel, if you are going on a vacation, do not try to cover too many places (we stayed in 6 places in 7 nights)..it is OK to cover a few places. Also, since the last hotel was terrible, I would suggest that the agent should tell that the customer that no good hotels are in the place, so we would avoid disappointment. Regarding payment, initially I was told T&C, but once the initial payment was made, I was asked to immediately pay off the remaining amount. Though this was not a problem for me, but this was against what was told to me at the start...transparency is important.

Good trip