Hi Suravi . Thanks for working on the itinerary for my friends and me . Wanted to let you know that we had a great time at Rajasthan.
However, the issues were
* with driver being inconsistent as communicated
* at Narain palace the lock of the door broke easily and we had asked them to fix before we returned from our sight seeing on 12th . Surprisingly , we get back at 12:30 in the night and see that the door is unlocked with our bags in. Also, we could not latch it from inside too . What a safe stay ! Reported the same at the reception the next day only, before we checked out ,as we had slept during the early hours of 13th .

For the good things - The Pushkar fair and Brahma temple and the Dargah was a totally different experience for us all . Narain palace is a beautiful heritage property. Did not feel it's a 4* though . There was a guide the last day - 12 th. Did you arrange for one ? Thanks again . Regards - Jitha Rajeev

It was an awesome Andaman trip, well managed by Fouzia and her team of coordinators from port Blair, havelock and neil island. Mr. Shahrukh is a soft spoken polite guy who was the main coordinator at port Blair. he and his drivers (Aslam especially), the other coordinators and drivers on the other destinations too were most punctual and friendly.. could customize the tour as per our convenience... enjoyed a lot. also worth mention are guys at dive ocean (north bay). wonderful underwater experience... Thank you all brothers....

If there was one word that meant “beyond exceptional”, I would use it to describe our trip with this travel agency.
Our agent Shubham and his team at understood the type of experience we hoped for and consistently delivered in all aspects. In fact, our expectations were exceeded. We can’t say enough about our agent! He made it sure about our wants and safety and we felt he truly cared about us.
This was not a typical pre-packed highlights tour, it was a wonderful one of a kind custom tour allowing us to experience the diverse sights, culture, history, food and local people of the state.
We travelled a lot in 6 days as we wanted to see as much as we could. It was an aggressive schedule but we never once felt rushed due to the finely crafted plan from this agency.
Our accomodations were exceptional – from the houseboats to the luxurious hotel properties.
Our driver was always professional and cheerful; he was an experienced and safe driver. Having him accompany us throughout our entire tour enhanced it immensely.
Our only regret is we couldn’t stay longer. We felt two weeks would have been ideal to allow for a few extra days to enjoy the splendor of the very unique and magical accommodations this travel agency secured for us.
We hope to return to Kerela again as it now holds a special place in our hearts.

That was good but we were not given extra bed in boat house despite telling you in advance about the same.

My first interaction with Shilpa was very nice, the lady had the patience to understand my choice and offered me the best for my Andaman trip. Tripfactory as an organization was very professional in its approach and did support in the initial booking, their finance person Furquan was of great help.

The hotels provided were of our choice it's just that in Havelock I had to pay an additional amount because of some mis-communication in my room booking but after a call to their head office in Bangalore I was assured a refund.

Overall a good online site to book your holidays.

Through trip factory holiday package, I had been to Goa for 3 days and 2 nights. I must say Nisha did a wonderful job on assisting me to find the right place to stay and airport transfers as well. I stayed at Calangute Grand hotel. The hotel was pretty descent but the room was quite small. Exactly only 2 people can stay. If the person is having a small kid with them. They are supposed to upgrade to next level room. Two receptionist person were there. One was quite rude and other person seemed better nice. We enjoyed the place. Calangute was the main area. We were able to rent two wheeler and roam around the place. The pickup and drop at airport was on time and the drivers were very polite as well. Over all I would say it was a great trip and worth spending time.

Kruthika was very helpful in planning my trip.
She had planned a very good itinerary for my trip.
I have enjoyed the stay at all the hotels (Munnar & Tekkady )in which she had reserved for me.
The cab which was provided for me was a clean and well maintained Fiat Punto.
The driver was very polite, he can speak English and Hindi.
I could say Kruthika has made my day in planning the complete trip as my spouse had also enjoyed the trip.
Thanks to TripFactory and Kruthika

It was a nice experience. The guide in Bali was really informative and explained everything about the Bali including History. Charvi has provided an awesome assistance with designing the package(which fulfilled all our requirements).
All in all we had a great time in Bali. :)

Really awesome place and we enjoyed the climate. And resort what these people suggested is super. Great Escape Resort, from resort view is so nice and food also gud.

The tour was excellent. we enjoyed a lot. TripFactory has managed the tour very well. everything was well planned, All hotels and travelling agent was perfect.

Really well organised and well planned. Thanks to The Trip Factory staff specially Nasreen and Nishan for providing proper information on time to time basis.
The accommodation provided at Munnar (Black Forest) was not that much good and was too much away from the main city.
The accommodation at Kumarkom (Soma Kerala Palace) was elegant.
The facility for local conveyance was really nice.
Hope for a good deal for near future tours.

It was a nice experience with TripFactory. Overall process was simple and trustworthy. User friendly staff. Variourty of options and they can adjust as per our choose of hotel and room. Thanks you for providing hassle free service.

We had booked a vacation to Kerala for 2 couples. One of them being an elderly couple. I must say we had a great experience. Especially with Shabana C, who was our travel expert. She was keen on listening to our requirement and tailored our trip as per our needs.
We had a great experience with our driver Aneesh from Coconut Holidays Cochin who was extremely helpful and always on time.

Overall we are very happy with Tripfactory for the wonderful trip we had, we will surely recommend Tripfactory and Shabana to our friends and family!!

Thank you Shabana and Tripfactory!

My Trip to Andaman and Nicobar was awesome, very good service from trip factory agents Mr Shahrukh Sayyed & Mr Abdul Majid.

over all trip was excellent .... suganthi had make beautiful efforts for us to giving us such a lovely trip.. specially thanx to suganthi & tripfactory.... Munnar hotel MISTY MOUNTAIN is one of the best hotel which we had... rest all hotel was fantastic except thikkadi hotel RAIN FOREST... RAIN FOREST HOTEL is one of the worst hotel... infact it was not a hotel ...it is lodge... service was so poor... don't suggest to any one for rain forest in thikkadi...
Bt ok It heppens... finally overall was fantastic trip... suganthi thank u so much ... wish u all the best for ur future

The trip was awesome, very gud service from trip factory agents

The trip was awesome.But didn't give enough time in the farari theme park :(
All guides were well mannered and provide all the necessary information about the places we visited.
The breakfast provided in the Hotel was not good.The items were repeated.

Will definitely recommend Trip factory to others.In future also,we want to take packages from you.

Thanks for the wonderful journey

Dear John,

I may find odd my so late response, but better later than never. I have been waiting for the dust to be set on my memories from India. They were very powerful, hence the late message. It was all like a fairytale that I have designed and in which someone, being you, helped me in a very unusual way. I was not aware how big an Indian heart is.

I only discovered it in Udaipur, before reaching Mumbai. In Mumbai I understood that finally. Me and my wife are very grateful for all you have done. You have been great all the way.

Goa is the "chef-d'œuvre" that we have lived in India. If it wasn't that far - a 10 hour flight - I would be spending all of my vacations there.
I do not believe I have experienced all of India in my short trip, so I might come back.

However. if you are ever in this part of the world, Europe, Romania, Bucharest, you can be sure you have dear friends waiting.

All the best,
Doru &Aurora Turcu - Romania - Bucharest

Once I contacted her, Ms. Leena Kartha has taken lot of interest in organising our trip to Sri Lanka. She took special pains to make our programme a grand success. True to her word, the programme went on very well. We really enjoyed the Srilankan trip and came back to India.

It was a very pleasant and happy stay.. we chose trip factory over other trip providers as have heard that it is good and our experience was also good. The trip to Kochi, Munnar, Alleppey and arithrapilly waterfalls has been well organised. Our driver Prasad was also very decent and Well behaved and had proper knowledge about territory. The hotel I cloud and its staff was helpful and kind enough. So we will plan our next trips also with trip factory and looking for the same good experience and hospitality with good amount of discount. Thank you