Overall it was an awesome experience, right from the enquiry, booking and till completion of the journey, trip factory did a splendid job. Right from the enquiry stage, our travel expert Kamini made sure all our queries are cleared and payment was seamless.

Coming to the trip, the team made sure we picked the right itinerary as per our schedule, the taxi services both private and shared were pretty decent. Hotels both in Krabi and Patong were good ones. And there was a constant flow of information about the itinerary through the telegram app. The response for every query throughout the journey was instant irrespective of the time. Not even once, we felt we were lost. All in all, I would highly recommend the travel by trip factory.

it was well arranged trip, the properties chosen for stay were good and travel during the trip was very comfortable.

Trip was good , activities timing were nicely informed on Telegram. I thoroughly enjoyed in Dubai.
Ony the conecrn was the indian family joining on sharing cab were not arriving on time infact 10 minutes was the maximum waiting time and the driver used to wait for 30 min, and this give you less chance to enjoy once you reach your activity point.

It's fantastic support from the team

First of All, Thanks to Shylish for Guiding us well in booking.
Except CandleLight Dinner in Bali , Each and Everything we loved and enjoyed a lot.
Special thanks to Driver come Guide Agung in bali, who was there for the whole trip. We loved it..

Overall it was a good experience while booking through TripFactory. Hospitality by ICS travel group was excellent. But yes I would say the for the water sports activity the itenary & the tickets given didn’t match, that was pretty disappointing. The stay at alam puisi villa was pretty okay not as well as depicted in the pictures. Special mention to your agent who took great care & concern about the travel throughout the tour. I Would recommend to travel by TripFactory in future too.

Very Professional services.
An Awesome tour was planned and executed.
No worries regarding bookings, transfers, visa etc.
Bravo....

management was good..
More good and less bad experiences.

1. The selection of hotel (Property) and the other arrangements (Food, Car to travel locally) made were of highest standard"
2. Great customer service.
3. My Sincere thanks to Mr. Mohamed Gouse for such an arrangement.
4. People in Kashmir are really nice, there hospitality is so nice.
I just have to say EXCELLENT .

THANK YOU TRIP FACTORY

Good experience

Thanks to TripFactory to arranging wonderful trip to Dubai. We had an unforgettable memories and experience.
Our travel coordinator Mr.Alok Sharma had very good knowledge about places and he has given useful tips before we start our journey. All Telegram group members are very cooperative and used to give quick response during journey. All our family members are very Happy on itineraries. Overall good experience.
Thanks for all trip factory members

Could have just mentioned beach names for neil island instead of writing "half day city tour". Otherwise everything was good.

It's amazing. We enjoyed a lot. Nice service.

This was our fourth trip with Trip Factory and it lived up to our very high expectations. Trip of " Gangtok and Darjeeling" was a wonderfully organized by Sanket Dey with beautiful itinerary. The hotel and cab was beautiful and comfortable.
The trip represented great travel for the cost. Our booking was easy, the pre-information packet was timely and thorough. Interim questions were handled promptly. All the transfers were perfect.
Thanks TF for providing beautiful trip.
We definitely will plan again some other destinations in future !!!

Regards,
Megha, Anuj

It was a wonderful trip..
We r statisfied with d help nd arrangements
Thnx to rashima nd other team mates.
Regards

Excellent experience and tremendous support by whole team

It was nice trip , I have enjoyed it a lot ...good team work by trip factory

Itinerary given by Meenakshi was good and met the expectation.

Concerns:
1. when landed in Andaman, there was hotel confusion. Your local agent was not ready to own responsibility and NOT ready to coordinate with you. Inspite of the bad telephone network, I could reach out to your group and the issue got resolved.

2. Every day we use to get different drivers and had to note down their telephone number for coordination.

3. As per the Itinerary, we were supposed to get water sport activities at Havelock - Elephant beach. Your agent did not have any info. We had to follow up a couple of times and finally got at Neil. DID NOT UNDERSTAND COMMUNICATION GAP

4. A major concern is on the last day where your agent did not coordinate well to drop us to airport. Though we were ready by 7.45 am, we got a cab at 8.30 am to catch 9.30 am flight to Bangalore. Flight team members pulled us from a long queue and helped us to get on-boarded soon.

Hygine Hotels Good coordination by the team

excellent service by trip factory

First and for most... Wud like to thank zaid who always assisted me in all my queries and provided d best of best package... Coming to driver first.. Driver was so friendly that i didn't had to tel him anything to take us hea or there... He has took us across each and every place to be visited in manali... Talking about hotel.. First hotel which I was provided was hotel Annapurna... Later zaid got it changed to the manali retreat one of the best hotels in terms of food service... House keeping was available 24/7....over all trip was one of a memorable one... As we witnessed snow beauty of manali... Activities words cudnt describe happiness dt we found there.. Once again thank you zaid and thank you trip factory....
Would look forward to continue with you all as a traveler....