Our Ratings & Reviews
On 22 December 2017
Will Recommend to Others
It was a wonderful trip! Alok our travel expert was a great help. The hotels which were recommended to us in Gangtok, Pelling and Darjeeling were good and our driver was extremely friendly and punctual. Thank you TripFactory!
On 22 December 2017
Will Recommend to Others
Very helpful advices received for my trip and your counter parts in Andaman Island were good as they understood our needs. The hotel De Marina was also very good, the food was excellent and the receptionists also fully cooperated to our needs. Big thank you.
On 21 December 2017
Will Recommend to Others
A few things I'd like to say -
1) It would have been better if we were recommended some activities in some places in Kerala beforehand. There was not a lot of sightseeing involved.
2) The guide was a good person but on a lot of occasions we were forced to meet some tour guides forcing us to go for activities such as a forest tour, boating on a lake, etc.
3) The hotels were quite nice.
4) There was absolutely nothing we did on the last two days. Our trip to thekkady was a complete waste as we just managed a couple of hours on a shikari boat and the guide said that we had nothing to see so we were forced to pay extra and go for a boating ride. We ended up doing nothing that day.
5) The itinerary should've been a little more specific so we know and the guide knows what we must always cover.
Overall, I was happy with a part of the tour but I thought some parts were not managed well by Tripfactory.
1) It would have been better if we were recommended some activities in some places in Kerala beforehand. There was not a lot of sightseeing involved.
2) The guide was a good person but on a lot of occasions we were forced to meet some tour guides forcing us to go for activities such as a forest tour, boating on a lake, etc.
3) The hotels were quite nice.
4) There was absolutely nothing we did on the last two days. Our trip to thekkady was a complete waste as we just managed a couple of hours on a shikari boat and the guide said that we had nothing to see so we were forced to pay extra and go for a boating ride. We ended up doing nothing that day.
5) The itinerary should've been a little more specific so we know and the guide knows what we must always cover.
Overall, I was happy with a part of the tour but I thought some parts were not managed well by Tripfactory.
On 20 December 2017
Will Recommend to Others
We had a very good experience overall as we were given everything we were promised and on time to although the local number which was provided by guide did not work and after message to your team no body replied otherwise it was a good trip our villa Arman villa was the best part of the trip and Apeksha aggarwal was very helpful all the time and really was supportive
On 20 December 2017
Will Recommend to Others
Fantastic holidays organized very well by Trip factory. Trip factory executives are available always for assistance. 👍👍
On 20 December 2017
Will Recommend to Others
First to thanks my travel expert Priti Kumari and they given a wonderful Singapore trip arrangements and we enjoyed lot... Surely we recommend to my all friends about Trip factory and whenever our next plan we contact you, and most important name is Miss Mayuri is they reminded for next plan and we not confused about our schedules, the driver so friendly and punctual there work. And our Hotel boss is excellent room service and breakfast. We enjoyed lots and back to Mumbai with lots of sweet memories. And overall experience is very good..
On 20 December 2017
Will Recommend to Others
My travel expert Mr. Aleem was good he advised me about the hotels n activities in Pattaya and Bangkok.. No star to rate him.. He is the best. Thank you so much..
On 20 December 2017
Will Recommend to Others
The trip was good. The staff were really supportive and guided well.
Only suggestion is that the hotel could have been better. The room were too small and congested. The hotel was 4 star rated but wasn't looking like one at all. Please do not send people to that hotel anymore. "Daulat Hotel, Singapore"
Only suggestion is that the hotel could have been better. The room were too small and congested. The hotel was 4 star rated but wasn't looking like one at all. Please do not send people to that hotel anymore. "Daulat Hotel, Singapore"
On 20 December 2017
Will Recommend to Others
Trip was very well organised . Tour operators at repective places were very cooperative . At Hongkong ,immigration took longer time more than 3 hours evwn with PAR. TF may do something in this aspect and ensure quick entry. Guide arrangement and hotel arrangement was very good. Regarding Sight seeing long ques were there for every venue . Hence fast track arrangement awareness and advance information could have helped skinng long ques. Some information regarding city detailing place of stay , Shopping areas , nearby restaurents etc for travellers like us ( only Veg ) etc could have been more useful. Arrangements for stay , Transfers , Guide were done very nicely. At Macau also except for food during Noon and night arrangements were very nice . We enjoyed our Trip . It is suggested thta Route map with dining locations and local taxi arrangements may be more helpful. Alternatively Linch and Dinner also can be added in package as an option.
Our overall experience is very Good.
Our overall experience is very Good.
On 20 December 2017
Hi Nishanth,
Thanks for arranging the travel for me and my family. Your on-site vendors were very cordial and well behaved. Devices provided were at par and well co-ordinated. I would recommend TripFactory to other because of your professionalism.
Only piece of advise:
If the travel expert from TripFactory is not available at office for a longer duration, then please handover the work to other colleague so that customers can reach out to TripFactory for queries. I found that a day before my travel, I had some queries which required clarification, because you were out of office, I had no one to reach out to from TripFactory for clarifications .
However, thanks for your support.
Prasenjit
Thanks for arranging the travel for me and my family. Your on-site vendors were very cordial and well behaved. Devices provided were at par and well co-ordinated. I would recommend TripFactory to other because of your professionalism.
Only piece of advise:
If the travel expert from TripFactory is not available at office for a longer duration, then please handover the work to other colleague so that customers can reach out to TripFactory for queries. I found that a day before my travel, I had some queries which required clarification, because you were out of office, I had no one to reach out to from TripFactory for clarifications .
However, thanks for your support.
Prasenjit
On 19 December 2017
Will Recommend to Others
Trip Factory is very cool, friendly, helpful people always willing to assist.
Mohamed Arafath went beyond the normal expectations to assist me with complications that arose on my trip. I would definitely use them again and recommend them to anyone traveling.
Mohamed Arafath went beyond the normal expectations to assist me with complications that arose on my trip. I would definitely use them again and recommend them to anyone traveling.
On 19 December 2017
Will Recommend to Others
First of all thanks to thaqsheel given a wonderfull trip arrangement , we enjoyed lot surely we recommend to all my friends about trip factory
They also in singapore heritage management taking care about guest is very nice hotel pinnacle also nice time manegemnet in drivers is too good
We enjoyed lot and back to bangalore with lots of sweet memoreis
Once again thanks thaqsheel and tripfactroy
They also in singapore heritage management taking care about guest is very nice hotel pinnacle also nice time manegemnet in drivers is too good
We enjoyed lot and back to bangalore with lots of sweet memoreis
Once again thanks thaqsheel and tripfactroy
On 19 December 2017
Will Recommend to Others
Team,
The road transport, vehicle and the driver was the best part of the trip. The Van was new, in best condition, the driver was so friendly and polite and nothing better could have been done about this. It was the best.
Now coming to worst part - The Hotel - Panchi Villa in Bentota. I am really disappointed on how Trip Factory misleaded me by saying it as 4 Star hotel. It was like lodge with swimming pool. How can you guys say it as a 4 star hotel? Dirty bathrooms, Poor service. For breakfast the guy was rude and said he will serve only 1 portion per head for breakfast, whereas its buffet system for breakfast.
I had chosen Wunderbar hotel in Bentota but you guys told last min that Wunderbar is 3 star so better to take Panchi villa which is 4 star. Why did you cheat me by saying Panchi Villa as better one?
The road transport, vehicle and the driver was the best part of the trip. The Van was new, in best condition, the driver was so friendly and polite and nothing better could have been done about this. It was the best.
Now coming to worst part - The Hotel - Panchi Villa in Bentota. I am really disappointed on how Trip Factory misleaded me by saying it as 4 Star hotel. It was like lodge with swimming pool. How can you guys say it as a 4 star hotel? Dirty bathrooms, Poor service. For breakfast the guy was rude and said he will serve only 1 portion per head for breakfast, whereas its buffet system for breakfast.
I had chosen Wunderbar hotel in Bentota but you guys told last min that Wunderbar is 3 star so better to take Panchi villa which is 4 star. Why did you cheat me by saying Panchi Villa as better one?
On 19 December 2017
Will Recommend to Others
This was our first tour with TRIPFACTORY and it was a wonderful experience travelling to Dubai with family. The trip was tailor made to our needs and was extremely satisfying. Our guide Ms. Shreya very patiently answered all our queries.
We shall definitely consult and travel with them for our future tours. Certainly recommended.
Thank you Ms. Shreya Nair and trip factory for making our tour one of the most memorable ones.
We shall definitely consult and travel with them for our future tours. Certainly recommended.
Thank you Ms. Shreya Nair and trip factory for making our tour one of the most memorable ones.
On 19 December 2017
Will Recommend to Others
everything was good, except last day hotel stay.
On 18 December 2017
Will Recommend to Others
As already conveyed thanks to the team. But felt bad for kind of wasted first and last day. I think first days flight time should’ve been by 8am. So that we should have reached by 2pm hotel checkin time , we could rest in the afternoon and go around in the evening on our own. Last day flight early morning bad Choice checkout time is 12 noon why not after 12. Getting up at 4am. U think u thought about your guests comfort, I doubt. Anyways it was good. Best thing was u all ,were responsive and responsible for that I give full points
Good job👍
Good job👍
On 18 December 2017
Will Recommend to Others
we had a wonderful time at andhaman. The only drawback is that Lohit claimed that the money we had sent hasnt reached the account without checking the account.it was irritating.other than that the trip was amazing. we had a great time.