Overall the trip was good but had some challenges
1. The Hotel GB oceania which was not good but i was informed that the hotel was good and had good services.
The breakfast given by hotel (packed) was of very less quantity and bad taste, didn't think of the guest
AC was not working in the room and ice was falling from the AC vent
Toiletries were not good. Shampoo was of bad quality, no slippers and no body lotion
2. In Havelock, The stay was for 2 days, on first day when we reached, it was about to cover Radhanagar beach and
another day was for Kala Pathar beach and 4th day was for elephant island
Here, on 4 day the return makruzz was at 11:45 AM before which we had to cover Elephant Island as per schedule
which is not at all possible. Elephant island needs atleast half of the day. Bad planning by the agent. Kalapathar
beach requires only 2 hours which can be done in the morning as it is mainly for photoghraphy.
Ultimately :: Poor Planning
3. There was strike in Havelock of the another day of reaching. Radhanagar beach and kalapathar beach which were actually covered on the same day of reaching could have been postponed to another day covering Elephant Island on that day since elephant island was not working on the day of strike. The local company Dream Journey said they had already informed tripfactory about the strike but TF denied that. Strike was preplanned 15 days before. Our schedule could have been arranged according to the strike, We missed the elephant island.
Overall : Arrangements from TF and Dream Journey were good but there was poor planning.

The place is really good, Must visit, Cheapest cost of the travel with TF. Must visit.

This was the first experience with Trip Factory, upon suggestion from my friend.
Overall very good service, all the queries were handled in very professional manner by trip coordinator Taha Khanum.
All the arrangements were as per plan, and complete trip was well organized, up to our satisfaction.
Will definitely recommend to friends & relatives, & surely Trip factory will be my first preference for my future trips.

Awesome

An amazing experience and the service rendered by the local suppliers were excellent. Rooms were all well maintained, cab transfers and feri tickets were accommodated in timely manner. Much appreciation to Deepak and his team for coordinating with us all the time.

Dearest TripFactory,
Just wanted to inform you all that I reached back safe after an amazing trip. I had 2 awesome days.. 😊
Starting from the flight - Malindo was very comfortable and both my onward and Return journeys were on time as planned..
It was a very short notice that I gave Prisca but still she managed to arrange everything so perfectly for the limited time I had.
The airport pickup was already ready right on time waiting for me with a sign board and they managed to get me an early checkin to the hotel by 12pm.
The hotel was good except that the hotel doesn’t provide wifi. The only thing I would suggest is hereafter to provide hotels in Chenang near the beach or shopping places. This hotel did not have an in room dining menu. Also it was 1 km from airport and there were no good restaurants nearby to have lunch. I ended up paying RM30 for an Arabian Rice which was quite too much.
The first day - Sunset Cruise was great. Watching the sun set right in front of you with light music and dinner was very peaceful. It was totally worth it enjoying a barbecue dinner in the middle of the sea and which ended with a DJ.
After that, I asked the driver to take me to the nearby Chenang Night Market which was close to the cruise area. I spent around 3 hours there and did some shopping and tried street foods. Later around 12 the shops close and I booked a cab and came back to hotel. The place was actually crowded and it was all safe to roam in the night and take a cab.
The next day breakfast was good in the hotel and then I was dropped in the beach for island hopping. I never expected a private boat to be booked for me. Even if I would have gone myself, I would have never booked it. But it turned out to be the best thing in the trip. I was the only person in the speed boat for 4 hours which usually takes 10-12 ppl. The person explained me and halted in places whenever I wanted in the middle of the sea. No crowd, the feel of the wind in the middle of the sea was too good. We had heavy winds that day, so the waves were big. It was too much of an adventure ride when the wind was blowing too heavy. This ride gave me a quality personal time with nature watching the eagles with the cool breeze around.
After this, I asked the driver to drop me back in Chenang, where I tried some rejuvenating spa which is quite famous here and had a relaxing lunch. I was then picked up after 2 hours and dropped safe in the airport.
The drivers throughout was very courteous and genuinely guided me throughout the trip. I felt really safe all along the trip.
I fell in love with Langkawi. I heard sky bridge and Mangrove Island trip is great there but couldn’t cover due to time constraints. It was one perfect destination to begin with and would certainly want to visit it again one more time and cover the missed ones..
These guys created a whatsapp group and was in touch with me the entire trip.. They also called each day to ensure if everything was okay.. Kudos to the team!! I would surely recommend TripFactory to everyone..
Thanks to you guys for making my first solo trip a fantastic one 👍🏻 I thoroughly enjoyed every moment of it..
I am now inspired to travel more.. 😇

Perfect 3-day tour for lavasa
I found the service and response of trip factory to be excellent. My emails were promptly responded to, and everyone showed up when they were supposed to. unforgettable experience!

Special Thanks to Aleem
I will definitely recommend Trip factory to my friends & family for future trips. Thank you once again.

Excellent arrangements , timelines , Coordination ..Sarah, you did your job in excellent way from the day i booked my Kerela Trip. Keep the momentum and remain valuable for customers.

Thanks to all members (Vishal, Clinton, Sadiq, Prdeep ) of Trip factory.

This was my Ist trip with Tripfactory. Must admit, I was a bit nervous about the service delivery, however I was pleasantly surprised with the efficiency of the tour managers. Special thanks to Fouzia our travel expert from Trip factory. We went for a family vacation to Dubai on a customised 4N/5D tour in end of Jan, 2018. Tickets, visa were processed smoothly. Payment gateways of the site were nice. All the escorted tours like marina dhow cruise, Burj khalifa 124th floor, desert safari etc happened as per schedule. No surprises as such. SIC transfers to hotel and airport were timely and in good & spacious transport. Local tour operators in Dubai were mainly Indians or Pakistanis, so communication was easy. Hotel was decent, buffet spread ok. Areas of improvement
1. Desert safari - Dune bashing should be started earlier, we wasted almost an hour doing nothing as none of us were interested in quad biking. By the time we finished dine bashing, it was sunset and other activities like camel ride etc could not be done as the program had started for BBQ dinner. Also, many tour operators had dedicated desks or support staff during the program to help guests, ours didn't have. Also this venue was so overcrowded, there was almost stampede when snacks and dinner were served.
2. Local operator contact person should debrief on arrival at hotel. Sometimes direct communication helps (the WA group created was almost non functional)

Seat in coaches should have been more comfortable.

The trip was smooth all through but for the delay in pick up at Singapore which happened only at 7am.when enquirer I was told that 7am was the given time.at Malaysia the driver did not come at all to pick us up and in the process we had to shell out 119rinngits for the cab to take us to the hotel.rest of the arrangements made were satisfactory.my request is pl have proper coordination with the agent in the other country and see that this is not repeated.the respective agent s details also may be mentioned in the touritinerary so that they can be contacted during emergency situations.

Hey apeksha...I wanted to thank you for providing such an amazing trip! My parents were more than happy n content with this trip! The way you helped me plan it for my parents was commendable!!
Ty for such good service and a PERFECT TRIP 🙂
Ty so much trip factory

All I can say is it was just amazzzing and lovely!! Specially the hotel in Ubud i.e, Bunut garden private pool villa was just perfect I can say.. guys it's just wonderful in a reasonable price.. ur doing great keep it up!! All thanks to Megha.. and if u visit Bali don't forget to experience sea walker... It's Fab... Thanku trip factory u justade our Honeymoon..

It was a amazing trip, very well planned and executed. Special thanks to Lohit for all his efforts and support right from the beginning till the end. Trip factory rocks. Thank you.

Whenever traveler book holiday packagesthrough trip factory should alert any changes in tour or other details reg travel deals I hope could improve best perpormance in coming days

I have traveled to Andaman, I had a very good experience with Trip factory, The Pick ups and Drop-offs are very well Co-ordinated, Arrangements, Entry Tickets, and the behavior of the Staff who picked us from Andaman is very good. I am very much satisfied with the Service of Trip factory, its really a 5 star service

Only Suggestion to trip factory people is Please Avoid (For Andaman Trips) Islanderr inn Hotel as it is not good may spoil the Excitement of the Trip.

Thank you so much vidya (trip factory) it was a wonderful trip. We enjoyed and everything was arranged perfectly. Awesome place for honeymoon, scuba diving is a must!!

Dubai - Awesome Trip, Excellent Service and Value for Money -

First of all we would like to thank Ms. Priti Kumari and Team for the wonderful service and making our trip comfortable and memorable.

We had booked 6N/7D days Dubai tour package with trip factory, We were not sure about the services of tour operator since this is the first time we are booking any trip with them but we would like the prompt responses by Ms.Priti Kumari and Team,

The tour is definitely a value for money deal. We enjoy a lot, awesome tour with good experience and arrangements. Along with these every hotel (Specially Atlantis the palm - Imperial club Room) cars and everything was very good.

It was indeed a memorable tour.

Thank you for everything.

Manisha and Ninad Deshpande

Dear Tripfactory team,

We visited Mysore, Coorg and Ooty with family. It's classically beautiful. Colourful place.

The hotel Crystal Paark Inn - Mysore was good and their staff is co-operative. They meet our every need. It's a good place to stay.

After that we had visited Le Coorg - Coorg. And its really nice experience to stay over there.

And the last we had visited A Sterling Holidays resort - Elk Hill - Ooty. It was a great and wonderful experience. The arrangements at Sterling Holidays were so wonderful that we were at the best of our comforts. The food was excellent and the experience was very homely. The service was great by staff. And in their Spa center, I felt really relief. I will definitely recommend the stay at Sterling Holidays to everyone who wants to visit Ooty.

Our Driver was very nice person - Mr Kumay really knowledgeable on tour and helpful for additional extras e.g. where to eat, what are good purchases and making sure we had safe food and drink.

This tour met all of our expectation, in fact over the expectation.

The tour was amazing with wonderful variety- lovely accommodation and sites seen.

I will certainly recommend The Tripfactory to my friends and family.

“We really enjoyed this trip”

And for this great and memorable experience special thanks to Ms Nisha and Deep our trip expert.

Further, one more thing I would like to mention, Our Trip expert Ms Zeenat the replacement of our previous Trip expert Ms Nisha, she really disappointed us. She was not taking good followup. When we called for details she was not entertaining us. On day before traveling we were continuously calling her for driver details but she didn't answer a single call. And it was a really bad impression.


Thanking you,

Bhushan & Medha

And of course our little princess Durva..

Thanks a lot. We really enjoyed the trip to dubai without any tension. Special Thanks to Ms. Sudha for the arrangement and coordination. The pickup and drop after after each sightseeing was perfect.Thanks to Royal Arabian Travels.

Hi

This is my Third trip with Trip Factory. The first one was to Kerla and The second was to Goa, this was to Rajasthan.

My trip started with a hiccup but got better with time. Thanks to Clinton who was with me from my first trip till now and sammer with Vijay G N for the continuous support and assistance to ensure a smooth trip. The fact that you'll dealt with the hiccup quite efficiently is commendable.( The second vehicle provided was in good condition and we got a very nice driver who helped us along the way.)

My trip had been a memorable one due to your kind co-operation and support. The entire experience was so good. Right from the initial ask to tailor the itinerary to asks to check a few additional places along the way was all accommodated.

I chewed his brains 20 plus times as I wanted best of offer, best of itterny, best of hotels he was very helpful all times with patience giving all required information with detailed information more than required, he never assumed that I was aware and reiterated all information .Special thanks to Vijay G N who designed the itinerary and was approachable all through the process!


This was a family vacation for me and my In laws after a long time and i was glad to notice that they were more than satisfied with your service and enjoyed to the fullest. The hotels were we had put up were absolutely up to the mark and with good service.

Trip Factory's strength is their amazing staff who will go out of their way to make sure everything is to your likeness

I am completely satisfied with the service and also looking forward to book my future vacation with you guys, you guys are wonderful.