We have just come back from a wonderful holiday to the Andaman Islands. The process of booking and preparation for the holiday was excellent. All of the arrangements were in place as stated and we were met on every stage of our tour with a representative.

I recommend Trip Factory to anyone.

overall was good & well organized , but communication for the events & ferry timings are not well informed & main point is not asking our opinion before booking the Light & sound show, ferry timings.

Our vacation was to Jammu and Kashmir and the entire trip was well organised by trip factory.The hotels booked by them met our expectations. I would definitely recommend it and would choose them for my future
vacations. Our only issue was the initial driver booked by them was replaced by another driver on our arrival in Jammu. Though he was a safe driver he was a bit argumentative at times and sometimes refused to acknowledge our needs e.g.: refused to stop for lunch eve n at about 3.30 pm. We were travelling with a kid.

The experience of booking through Trip Factory was quite unique. Susmin was a delight to work with and accessible throughout. The trip as planned went without a hitch and the people involved Shubo (in Sikkim), Sudeep (Driver) were excellent.

Positives - Ease of booking, clarity in service and top-notch communication from the moment we started till we were on return flight. Great team work leaving a great impression of the diligence in customer delight.

Areas to Improve
- Expert opinion can improve. We traveled with two young children and the amount of driving that we did was way too much for 4 nights. We underestimated the travel in Sikkim, combine it with altitude sickness held us back to see more. This is where things can TF can educate customers stating that it is not ideal. Ideally, Sikkim should be avoided with children under the age of 10. If at all, stay in Gangtok and cover most of that area instead of Lachun (or plan to stay for 7 days)..
- Planning can improve -- I explicitly told 30 days in advance of Natula and Zero Point. While Zero Point was not possible due to weather, Nathula should have been included. That wasn't the case, last minute run around didn't help.

Have scope to improve, this is an area to be prescriptive with reasoning to travelers and they'd be grateful. Quite happy though!!

Everything was executed perfectly (ie; as mentioned in the i ternary). Only drawback is these people were slightly expensive. But the service is really cool. Overall it's a good experience. Even their Tie up with local agencies in Singapore and Bali were too good and dealt in a professional way.

Would recommend friends and family to go with tripfactory. Cheers.

AMAZING DESTINATION VISITED WITH THE HELP OF EXTRAORDINARY TOUR OPERATOR

Booked the Andaman package with customized Itinerary for my family. The overall experience with Trip factory is Amazing.
Yasmeen helped to customize the schedule based on my need and answer all my queries promptly.

I would definitely recommend it to all.

The coordination in the entire trip of 7 days was very good. It gave me a strong confidence @ each Island that someone is there to help me {irrespective of no mobile network and no data ;)}

Superb trip with excellent service.
The Quality of hotel is superb.
The service of Dubai tour operator is too good.

Best Trip I ever had in the last 10 years.

Best of Luck Trip Factory. You people have a very good future.

Priyadarshini was too good in handling things and made my journey smooth.
She made sure every bit of the trip is memorable and enjoyable.
Thanks Madam Priyadarshini.
All my future trips and my cousins/friends trip will be with you and Trip Factory.

Trip was super !!! Coordinate very well

We plan another trip very soon ......

Thank you.. well organised trip. And supportive team.

It was nice trip. Definitely I am going to recommend to my friends, colleagues.
I had got to know about trip factory through friend. Keep doing great job.. All the best

Excellent arrangements, I liked this trip and more interested to book my future trip with Trip factory.
I will rate as 5 Start for Agra hotel and Taxi services and the quality of driver, but I will rate only 3.5 star for Jaipur and Delhi hotel which is not too good.

Outstanding support provided by Swetha S, she is very good and offered many choices of flight and hotels to select, provided good flight journey, excellent arrangements by road travels with Taxi. It is worth for money.
I would prefer only Swetha S for my future trips, she is very kind and helpful.

Thanks a lot.

Thank you tripfactory for wonderful trip

Sanjeev was too good
Active all the time
Nice trip 100/100

I went to Darjeeling-Gangtok for a 4 day trip with my husband and our friend and his family and it was awesome!!!! no words to say. everything was organised from the starting itself and shilpa from trip factory booked the flights and hotels for us. she created a whats app group for communication during the trip and it was good as we could prepare for border checking and all well in advance. i must say about the stay!!! both in darjeeling and Gangtok, the hotels were really good and the ambiance was awesome. we had a 3 year old kid with us and he enjoyed the hotel rooms most... the rooms in both places were vast, and spacious because of which it gave a homely feeling!!. the drivers in both places were so good and punctual that they arrived at hotel much before we were getting ready. they were not only drivers but tour guides to us - they talked about the stories behind the places we were going to visit and was very much flexible to our needs of stopping car in between for kids food, his needs etc. the tour was well planned and we were not tired after travelling to 12000 feet above lake in Gangtok. Hats off to Shilpa and team for organizing such a memorable , relaxing, pleasure trip for us. We did not had to worry for anything as everything was made in place by them. The only improvement feedback i would like to give to the team is that to plan little bit on the flight tickets as some confusion happened in my case. i kind of blocked the plan and was proceeded to payment but at that time the flight price increased and i had to pay 4k extra to book finally. if the package is blocked, please take a provision from your side to ensure the package at agreed cost. keeping this aside it was great trip and i would suggest trip factory to all my friends and will consider for my future trips too....

Had an amazing trip to Sri lanka.everything was just perfectly organised.had a very comfortable trip.special thanks to aleem for organising it so well.

I had been to Andaman through Trip Factory. The trip was really awesome and well organised. Everything went timely and the execution process was beautiful. This man named Lohith was verycooperative and friendly who helped us customise our vacation. Thanks to him and trip factory. I have decided that any of my upcoming trips would be through Trip Factory itself. And also I had (2) I I booked my stay at Ooty at the last minute through Trip Factory. Being a long weekend and summer vacation, i was worried about getting accommodation. These people from Trip Factory made it very easy for me to book a stay. Their rates are very reasonable as well.
@TripFactory : You guys have great people who have lot of patience and efficiency. They are very customer oriented and polite. These gentlemen are capable of handling any kind of a situation and a very humble human being that I have come across was Mr. Lohith.

Thanks a lot to Shreya and your entire team working along with you for our memorable trip of Dubai 4N/5D. We had inquired just one week before our trip and it's so well organised by your team. Entire things was well planned and customised as per our requirements.

Thanks once again !
Regards ...Sumita Madav ( One of the happiest customer of Trip factory)

We enjoyed trip.It is a good experience.Thank you.

We went for Mauritius via TripFactory. It was very well planned . We had a great experience. Thanks to TripFactory and special thanks to Vanita who was our trip advisor/guide. Overall very good service.

Everything arranged well.excep pickup to airport from hotel in Singapore . pickup time was 5.00 pm but we missed the transport due to early ( 4.20pm) arrival of agent to pickup.