Swathi Y S - TA/DXB/Spoorthi/Bhagya review by Supraja
Will Recommend to Others
My trip was from Bangalore to Dubai for 5 nights and 6 days. My travel agents were Swathi YS (swathi.ys@tripfactory.travel) and Spoorthi (spoorthi.pk+ph@tripfactory.travel).
Pros
1.Overall, the travel experience was very good.
2.A very nice hotel was arranged, and food hygiene was well maintained.
3.Their pricing was the best compared to several other options I checked.
4.Timely updates in the app made the vacation mostly hassle-free.
5.Swathi provided a proper briefing before the trip.
6.Swathi handled the end-to-end process very well.
7.The itinerary was well curated.
Cons
1.There were too many follow-up calls before closing the deal.
2.The itinerary was too packed, so we couldn’t properly enjoy the Dubai city tour, Abu Dhabi city tour, or Ferrari World.
3.The iOS holiday app performs poorly and lags frequently.
4.When we needed help, the app often had technical issues; and when we reached out to the agents through it, responses were delayed or we were redirected to someone else.
Overall, I would rate the experience 7.5/10.
Pros
1.Overall, the travel experience was very good.
2.A very nice hotel was arranged, and food hygiene was well maintained.
3.Their pricing was the best compared to several other options I checked.
4.Timely updates in the app made the vacation mostly hassle-free.
5.Swathi provided a proper briefing before the trip.
6.Swathi handled the end-to-end process very well.
7.The itinerary was well curated.
Cons
1.There were too many follow-up calls before closing the deal.
2.The itinerary was too packed, so we couldn’t properly enjoy the Dubai city tour, Abu Dhabi city tour, or Ferrari World.
3.The iOS holiday app performs poorly and lags frequently.
4.When we needed help, the app often had technical issues; and when we reached out to the agents through it, responses were delayed or we were redirected to someone else.
Overall, I would rate the experience 7.5/10.
