Khushi Thakur/B2C/DEL/DPS review by Ashu Deep Saddi
Will Recommend to Others
My overall experience with Trip Factory was good except few issues like:
1. Flights were booked in a group booking and could not block the desired seats. Despite my continuous follow up with the person booked my trip, she lied to me and did not inform me that it is a group booking and i cannot block desired seats online. Which was disappointing.
2. Hotel 'Kori Maharani Villas' booked for 2 nights. It is a beautiful property with excellent rooms and attached lagoon pool but the service is pathetic. I had a tough time there as there was no support for medical emergency. My daughter was not well and i asked for the help from the hotel but they just gave the number of a nearby hospital and asked to arrange transport/everything on my own. This hotel is almost 1 hour from the nearest city Kuta, where you get better facilities.
3. Breakfast at Hotel Kori Maharani Villa was also very average and below expectations. Worst is that Dogs and Cats roam freely in the kitchen and dinning area.
Due to above issues, rated 4 Stars.
1. Flights were booked in a group booking and could not block the desired seats. Despite my continuous follow up with the person booked my trip, she lied to me and did not inform me that it is a group booking and i cannot block desired seats online. Which was disappointing.
2. Hotel 'Kori Maharani Villas' booked for 2 nights. It is a beautiful property with excellent rooms and attached lagoon pool but the service is pathetic. I had a tough time there as there was no support for medical emergency. My daughter was not well and i asked for the help from the hotel but they just gave the number of a nearby hospital and asked to arrange transport/everything on my own. This hotel is almost 1 hour from the nearest city Kuta, where you get better facilities.
3. Breakfast at Hotel Kori Maharani Villa was also very average and below expectations. Worst is that Dogs and Cats roam freely in the kitchen and dinning area.
Due to above issues, rated 4 Stars.
