Pratyush Anand/B2B/VET/GRP review by Sushant

On 01 January 2025
Will Recommend to Others
I have given a star less as in the initial two days there was a lot of confusion wrt pickup and drop and we spent a lot of time getting stressed about that as cars were being assigned wrongly, Wait time was more etc.
But after that everything was smooth.
Also hotel legoland was just awesome in would give it 5 stars for room, cleanliness, food, experience.

But hotel boss was just 3star. The room was super cramped and it was difficult to navigate in the room with three bags and three people especially when one was a child.
We didn't even have proper place to sit and have meals. So that was a bad experience. Also basic napkins were not there, leaky bathroom. Nothing related to tripfactory but the hotel selection was not great is what I want to stress on. We would have preferred a better room or another choice of hotel.

Also one suggestion is that to give a one point of contact once trip starts as we only had number of pratyush and he was not available. So it took us time to get responses.
Later your team darshan abbas were very helpful but it would be preferred to have a SPOC in the beginning.

So thank you for the experience and looking forward for our next trip..btw this was our second trip.:)
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