Sudipta Mondal/B2C/BKK/ASIA review by Soumak Ghosal
Will Recommend to Others
Hi team,
My review is divided in 2 parts
1) Before Trip Start-- Before the trip started there were lot of hiccups and issues.
a) Hotel booking were done for wrong dates
b) Flight from Krabi to Bangkok was rescheduled by 4 hrs but i was never informed
c) I asked to get the flight cancelled from Krabi to Bangkok due to rescheduling and book another flight with convenient time. But i was staring forward said the flight is non refundable and cannot be cancelled. But when i inquired the Vietjet airline that said as flight is rescheduled it can be cancelled with full refund. It was not my job to get this confirmation from airlines. Even after this i had to struggle a lot to get another flight booked and i lost lot of time and efforts on this
d) One of the hotel had twin bed and breakfast for 2 only booked. Same was informed by me to get it corrected as we were 3 person travelling.
So a lot of improvement area while planning the trip and booking.
2) During the Trip-- The trip started all good and we all were happy the way things went as we hardly faced much issues and we did enjoyed. But few things which can be taken care
a) Car condition should be proper as in one of the car ac was not working
b) Car for airport drop or hotel transfers should be big considering no. of persons and luggage
c) Trip to James bond island, all other tourist had canoe of 30 mins included in there package and we
didn't had. So we had nothing to do during that period and time was lost. This could have been
suggested
d) Transfer to Floating market took 4 hrs, this could have been suggested.
Rest all went good and i didn't had to face problems during the trip. Upper deck in cruise was also good. We had relaxing and fun trip.
My review is divided in 2 parts
1) Before Trip Start-- Before the trip started there were lot of hiccups and issues.
a) Hotel booking were done for wrong dates
b) Flight from Krabi to Bangkok was rescheduled by 4 hrs but i was never informed
c) I asked to get the flight cancelled from Krabi to Bangkok due to rescheduling and book another flight with convenient time. But i was staring forward said the flight is non refundable and cannot be cancelled. But when i inquired the Vietjet airline that said as flight is rescheduled it can be cancelled with full refund. It was not my job to get this confirmation from airlines. Even after this i had to struggle a lot to get another flight booked and i lost lot of time and efforts on this
d) One of the hotel had twin bed and breakfast for 2 only booked. Same was informed by me to get it corrected as we were 3 person travelling.
So a lot of improvement area while planning the trip and booking.
2) During the Trip-- The trip started all good and we all were happy the way things went as we hardly faced much issues and we did enjoyed. But few things which can be taken care
a) Car condition should be proper as in one of the car ac was not working
b) Car for airport drop or hotel transfers should be big considering no. of persons and luggage
c) Trip to James bond island, all other tourist had canoe of 30 mins included in there package and we
didn't had. So we had nothing to do during that period and time was lost. This could have been
suggested
d) Transfer to Floating market took 4 hrs, this could have been suggested.
Rest all went good and i didn't had to face problems during the trip. Upper deck in cruise was also good. We had relaxing and fun trip.
