Shivani Kanwar review by Rajesh Saraf
On 29 January 2020
Will Recommend to Others
Trip was nicely arranged by TripFactory, It was a memorable trip. All pickup and drops were nicely arranged and always in time. Our travel expert Shivani Kanwar worked hard in planning our trip , but she always responded late to our queries. Only disappointment was regarding VISA on arrival about which we were informed that we need to apply for Visa in Phuket but once we reached Bangkok from Kolkatta we came to to know that it is mandatory to apply for Visa before we board for our onward flight to Phuket, Since layover time on Bangkok was very less we were stuck hard and somehow manged to get Visa at the last minute by paying express visa fees of 200THB per person. Hope TripFactory will ensure proper guidance to all its customer regarding Visa rules. We will surely recommend Tripfactory. to others.