Annesha Chakraborty review by Arun Nair
On 23 March 2019
Will Recommend to Others
I was a little sceptical about the whole experience being with Trip Factory given this was the first time I was booking a family vacation abroad, and there were few reviews that criticized the company on efficiency. Never the less, I went with the company and was not disappointed. The holiday was extremely well thought of and very well organized. We were able to tailor make the specific things that we needed on the vacation which enhanced the entire experience. Annesha, my dedicated travel expert was in touch constantly and made sure all aspects of the trip were taken care of. I would recommend trip factory and also use the services in the future. There were a couple of shortcomings due to which I am taking off a star, but those were WRT lack of complete information about the aspects involved and not due to poor planning, like the hotel and the flight, which I would have changed if I had complete information about the services offered. Never the less, good value for money and the pros outweigh the cons...I would say go for it for a great in budget vacation experience!