Sneha Pradhan/B2C/IXB review by Saurav
Will Recommend to Others
It was a wonderful experience travelling with trip factory. I would like to share my feedback with you..
*Hotels*
Hotel TSG at havelock was the best experience. Every staff was so so helpful, so cordial, so kind and so caring.. We were just overwhelmed.. They always went an extra mile for our infant with whatever we needed. I had never experienced such staff behaviour at any hotel till now. I am really really thankful to team tripfactory for arranging our stay with TSG.
But we were equally disappointed with symphony summer sands at neil island. Neither the room quality, nor the amenities, nor the overall ambience and nor the staff behaviour were like a 5 star hotel. I would rather rate it a 2 star or 3 star one. Once i had to call the reception thrice for drinking water.. Such was their response.. One more thing.. at night, i had closed all the doors and windows before going to bed.. But at midnight i found 3-4 honey bees roaming inside the room. It meant that either they had made their nest somewhere inside the room or there was some hole or opening in the walls or windows.. I was really scared for my infant baby. I would suggest team tripfactory to not arrange your guests stay there in future for your own reputation.
Bell elite in port blair was the best in room quality and amenities. A perfect 3star hotel i must say. But still i would rate TSG higher due to the staff behaviour.
*Transfers*
Everything was smoothly coordinated. Team andaman bliss was very cordial and made us feel at home. Sparing one or two, every car they provided were very good in quality. The drivers were always in time. Absolutely no issue with the transfers. I was always briefed with my day plans. I am really glad that team tripfactory had coordinated my transfers with team andaman bliss.
*Support*
The telegram group was very helpful and had proactively responded to my queries. My dayplans were very systematically communicated to me always. I would once again like to thank team tripfactory for the wonderful memories you guys made for us. God bless you all.
*Hotels*
Hotel TSG at havelock was the best experience. Every staff was so so helpful, so cordial, so kind and so caring.. We were just overwhelmed.. They always went an extra mile for our infant with whatever we needed. I had never experienced such staff behaviour at any hotel till now. I am really really thankful to team tripfactory for arranging our stay with TSG.
But we were equally disappointed with symphony summer sands at neil island. Neither the room quality, nor the amenities, nor the overall ambience and nor the staff behaviour were like a 5 star hotel. I would rather rate it a 2 star or 3 star one. Once i had to call the reception thrice for drinking water.. Such was their response.. One more thing.. at night, i had closed all the doors and windows before going to bed.. But at midnight i found 3-4 honey bees roaming inside the room. It meant that either they had made their nest somewhere inside the room or there was some hole or opening in the walls or windows.. I was really scared for my infant baby. I would suggest team tripfactory to not arrange your guests stay there in future for your own reputation.
Bell elite in port blair was the best in room quality and amenities. A perfect 3star hotel i must say. But still i would rate TSG higher due to the staff behaviour.
*Transfers*
Everything was smoothly coordinated. Team andaman bliss was very cordial and made us feel at home. Sparing one or two, every car they provided were very good in quality. The drivers were always in time. Absolutely no issue with the transfers. I was always briefed with my day plans. I am really glad that team tripfactory had coordinated my transfers with team andaman bliss.
*Support*
The telegram group was very helpful and had proactively responded to my queries. My dayplans were very systematically communicated to me always. I would once again like to thank team tripfactory for the wonderful memories you guys made for us. God bless you all.
