I had been to Phuket. It was great experience. Syed Juniad from trip factory was a great help.Very well organised trip

1. Hotel accommodation and quality was good.
2. Driver always reported on time.
3. Itinerary given were not practical. It was not possible to cover all the locations mentioned in a given day.
4. Quality of vehicle was not at all good. Vehicle was old and not clean at all.
5. Driver was showing locations which were not covered in Itinerary. It was felt that these are all private locations and were of not much worth.

Other than pickup at airport, everything went very nice and well handled. It was very nice trip and enjoyed a lot. Thank you to each and every member of team and specially MS. Nahala.

Airport pickup happened after 2 hours from landing.

It was a very comfortable and wonderful journey.
Every pickup and drop service was on time .The hotels were also perfectly selected wrt to shopping and travel comfort .The trip factory staff gave us timely instructions and reminders prior to every travel.It was a very hassle free trip. Definitely looking forward for many trips with Trip Factory.
Thank you !!

I had booked Singapore package of 4N5D for a family tour. I was traveling with my husband, my 5yo, my parents(both over 60). We had booked for private transfers.
Annesha , our trip advisor gave us multiple choices , helped customise as per our needs.. she was very helpful
throughout..
Our local POC in Singapore was Nathan. He too provided us with good tips on the best places to eat, how to explore very place of interest..
Overall it was a very enjoyable trip and quite hassle free thanks to Tripfactory!!

Excellent

Great trip ... We enjoyed.... I booked for Singapore and Bali both ... Singapore trip was perfect Nathan arrangements are good and perfect...

Bali also was good but the only problem was ..we did not get a English speaking driver .. it was very difficult to communicate...

Thanks a lot Kritika,

Its a awesome trip .

Hotel, Sight Seeing everything arrrangement is to good .

Once more thanks Kritika.

Overall A great trip. Well Planned, well manage itinery. Except the hotel Gloww inn. we have experienced theft incidence from housekeeping. though we complain about it. hotel management ask us to call police. we don't want to mess with the local police. so avoided to go to police. Hotel ambience was also good. thanks trip factory for memorable trip.

Hello,
We had been to Singapore and phuket, we had a great time with trip factory all the hotels and other things were well organized by the trip factory and i am very well satisfied with the trip factory. The assistance by the trip factory in telegram while in traveling is very well and they immediately replay to our any query. But, i am Upset with one thing is that James Bond Island where we were given only 40 minutes to spend in the island and the food provided (veg) was not up-to the mark. i personally suggest people to not to take James bond island other than that please have a city tour with patong beach with sports activities but don't miss phi phi island and don't miss traveling with trip factory. My next travel is with trip factory. Thank you trip factory and Miss Aneesha Chakraborty for assisting very well through out the travel.

Pro:

1. Direct whats app/on call discussion with executive was helpful. Easy communication is key to success. TY !!
2. All required Visa, Vouchers are provided without any inconvenience.
3. All facilities are provided and communicated properly via telegram.
4. Hotel experience was quite good and staff was co-operated. Nice facilities.

Cons:

1. Discussion about price of deal was a bit shaking and fragile.
2. Driver did not work as guide as discussed verbally, Guide could make experience definitely better everywhere.
3. Sharing cab was provided while drop at airport while individual cab was committed. So, start for airport at 8 AM for 1 PM flight.

Cons are not really cons but a part of suggestions which could make it more superior.

Altogether, I really liked the trip and would like to THANK YOU to Trip Factory for making it so.

Thank You Sonia.

Bali was an amazing trip.. and special thanks to trip factory for making our trip so tremendous and memorable.. I would definitely recommend trip factory for any of the international trips.. planning to make lot of trips with trip factory.. thank you so much trip factory..

We family of four did Dubai tour. Mr. Many Ravath, we were adviser and did an excellent job and organising the tour. Most of the arrangements were good
But Telegram didn't work for us. Each time we had to post then we used to get promt response. First day was bit tight, because we were just checking into hotel, the driver came to pickup for desert Safari. We couldn't have our lunch. Time we were given earlier was 2:30, but the driver landed tat 1:30 and started hurrying us. Nevertheless trip factory , your are good compared to other estabilsed players like Thomas cook, SOTC , COx and king, both in cost and clarity.

It was really a great experience for me and my mother.
nicely plan a trip for us with the best hotel and car service with a helpful driver who was with us full journey.
after reading mix reviews about trip factory i was very worried to go with it but it was a nice experience for us,
so don't get confused at all with all these bad reviews and go for trip factory tension free ....

Had a wonderful time in Dubai with a excellent support from Trip Factory Telegram support team. I am surely going to book my next trip with Trip Factory again :)

Sourav offer a good support and good package overall with little ups and down due to change in drop location at Dubai but not an big issue.

Received warm welcome and round the clock support from Clinton in Dubai. Pass my special Thanks to him.
Also Mohammad Khalid was excellent entertainer and helpful in Dessert Safari. He made our Safari more adventure and exciting.

I am really Delighted with the overall service from Trip Factory sales and support team. Keep it up and make your customersl happy so that he will come back for his next trip :)
Thank you.

Really good trip. They have provided everything whatever was promised. Near & Clean.

Only drawback is No proper and prior information from guides through WhatsApp or Telegram until we initiate and ask.

Thanks
Karthikeyan

Rating would be 4.5 out of 5

Overall a good experience, few improvements could be done:
1. TripFactory could have ensured that, they wake up customers an hour before, by informing the respective hotel, as we missed our James Bond Island tour on Day 2..
2. TripFactory could improve by asking the customer at first level before booking, the respective meal preferences like veg, non-veg or eggs+veg.. And let this be applied to overall trip’s food selection as well including airline, as in our flight from Karbi to Bangkok we did not have our breakfast in flight but we had to manage with fruits which were served instead of breakfast, which was, to an extent, compensatory..
3. I was shared a mail on probable places to visit at respective locations, one bigger improvement would be to suggest some “Indian Affordable Restaurants” for having food in the nearby locality to our hotel (let this one be linked to a google search or any other database, than creating a database on your own) as this would be of immense help to all tourists..

Regards,
Dinesh S Chawla
&
Deepshikha Gupta

Nice Experience with you...........Trip Factory
Will plan next foreign trip with you surely.

trip is Good. All the arrangement by trip factory is Nice.
I highly recommend TripFactory. ( Atleast for Dubai)
Thanks all the staffs of Tripfactory. ( Ms.Priya & Mr.Clinton)

The entire trip was well organised, the hotel options provided were good and was located in the prime area as a tourist would prefer to. Overall program was great and would definitely recommend my friends to use Trip Factory for international destinations. Their online support team was also of great help.

We wanted to celebrate 25 years of friendship and the trip was made more memorable with hassle free itinerary and logistics. Kudos to the entire team.

Would like to mention about Ms. Sowmya who patiently heard our requirements which kept on changing and finally agreeing upon the 11th option. She was being helpful and informative as well before we could finalise the itinerary.

Great trip, great memories & great travel partner (Trip Factory)