Kriti Rai/B2C/IXB/BKK review by Amardeep

On 03 October 2024
Will Recommend to Others
**Fantastic Dubai Experience with trip factory *

### 1. **Booking Process**
I booked a Dubai tour package , and the entire process was smooth and hassle-free. Their website was user-friendly, and I easily found the package that suited my needs. The customer service was quick to respond to my queries, which made me feel confident about the trip from the start.

### 2. **Tour Itinerary**
The itinerary was well-planned, covering all the major highlights of Dubai, including the Burj Khalifa, Dubai Mall, Palm Jumeirah, and a Desert Safari. Each day was perfectly balanced between sightseeing and downtime, giving us enough time to explore at our own pace.
I appreciated that they allowed flexibility for us to customize certain parts of the tour based on our interests, which made the experience feel personal.

### 3. **Transportation**
The transportation provided by the tour company was top-notch. We traveled in a comfortable, air-conditioned vehicle that was always clean and stocked with water. The driver was professional and made sure we arrived at each destination on time. I felt safe the entire time, which is important when navigating such a busy city.

### 4. **Highlights of the Tour**
**Desert Safari**: The desert safari organized was one of the best experiences of the trip. From dune bashing to the traditional Bedouin camp, every detail was thoughtfully planned.

### 5. **Value for Money**
I found the tour to be great value for money, especially given the quality of the service, the included meals, and the high-end accommodation options. Everything was well-organized, and I didn’t have to worry about any logistical details.

### 6. **Customer Service**
The company’s customer service was excellent. Kriti Rai helped me lot though out trip .I had a small issue with my booking, but it was resolved quickly and professionally. They followed up several times during the tour to ensure we were having a good time, which showed they genuinely cared about our experience.
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