Alice Shruthi review by Usharh
Will Recommend to Others
The trip was good and I liked all the arrangements. The agents in the support group used to reply promptly.
But I felt there was some coordination missing from the agent who booked my trip in Bangalore and the agents there. Also agent Alice Shruti was very patient until we book the trip..But once the booking was done she was not so supportive and there were some miscommunication from her end.For example she could have told us we require photos since it was visa on arrival. Since we didn't carry photos we ended up paying for those at the airport. Also she had not mentioned about the deposit at Hyatt place, so we ran short of cash .Even though she answered and told us her team would support here we did not recieve any...We had to give up some activities which we planned for ourselves since we ran short of cash..
Otherwise on the whole it was a good trip. Hoping to book again with trip factory if all these are taken into consideration.
But I felt there was some coordination missing from the agent who booked my trip in Bangalore and the agents there. Also agent Alice Shruti was very patient until we book the trip..But once the booking was done she was not so supportive and there were some miscommunication from her end.For example she could have told us we require photos since it was visa on arrival. Since we didn't carry photos we ended up paying for those at the airport. Also she had not mentioned about the deposit at Hyatt place, so we ran short of cash .Even though she answered and told us her team would support here we did not recieve any...We had to give up some activities which we planned for ourselves since we ran short of cash..
Otherwise on the whole it was a good trip. Hoping to book again with trip factory if all these are taken into consideration.
