It was a very good trip enjoyed a lot
Resort was very clean and staff members were very polite. I would like to do another trip from trip factory only
Thanks Vanita
Thanks Vanita

Had a great time!!

Overall it was a good trip. We did not face any problems. The car from Big Travels & driver Ramesh were very good. All hotels were fine - especially Rio Merdien in Mysore & Carnival Resort in Kodaikanal.
Hotel Darshan in Ooty & M-3 Boutique hotels were not upto the mark & I suggest you avoid these in future with other guests.
Rest everything was great & well executed & we enjoyed a lot.
This was out 3rd trip with Trip factory & we have already booked the 4th Trip to Himachal in June 2017.
The fact that we are repeatedly coming back is ample proof that we endorse you & the way you handle things.
Thanks for the professional planning , execution & orientation towards customer service.

The whole was trip was super and funny. Driver clinton was very kind and punctual. Please inform the tourist to book the boating tickets in thekady through online since the tickets are not available there. Hotels are clean nd near.. Especially I cloud resort was fantastic. Boat house was super but only the water available for bathing is saltwater. Thank you Bhavya for arranging a wonderful trip...

I had my apprehensions when initiating my communication with Tripfactory... However at the end of the tour I am really satisfied and happy for the arrangements made through the local agency at Srilanka... Only thing is kindly ensure with Tripfatory about the scope of Visa for any packages chosen across the world... Still I would recommend Tripfactory !!!!

The trip was really good. To start off , we landed in Chandigarh and got picked up . The innova which was provided was good and the driver was very humble and friendly. We stayed at RV continental in Amritsar which was not in a good locality and the facilities were sort of ok. I would rate 3.5/5. Driver did not have too much information about Amritsar local but he was able to ask and find. We moved to Katra and the stayed for 2 nights. The rooms are not on par with a 3 star hotel. Some rooms are situated right next to an upcoming building and there is no ventilation. Staff was friendly and it was a walkable distance from Rly Station.I would rate 4/5. For Mata Vaishnodevi darshan you can either walk ,11kms uphill or take horse/pony or go by Palki/Doli or by helicopter. Helicopters are almost impossible to book since its booked 2 months in advance. You can go half way upto Adhkuvari (6.5km) and then choose to go by Electric auto(daytime only) . While descending you can go and enquire helicopter since many people only book one way heli.
We then went to Pahalgam and stayed at Hamdard resort which was really nice. Its a small resort but clean with facilities. Rate 4.5/5. We then went to Srinagar and stayed at Badyari resort. First of all this resort is in a swampy location by the Dal lake. The road reaching to the resort is all dug up and dirty. The staff here is friendly . But for some reason the towels were smelly and rooms were not cleaned even after multiple requests. Again not a 3 star worthy place. I would rate 3/5. When you are visiting places in Kashmir just be wary or Horse/Pony rides and guides. Most of the times a guide is not needed at all and if you can walk about a kilometer then avoid a horse since these guys charge too much and on top they ask for Baksheesh. We visited Gulmarg and ski . Luckily we got snowfall in Sonmarg since it was a rainy day . For pure vegetarians , you dont have to worry since right from Amritsar till Gulmarg or Sonmarg you will have plenty of pure veg restaurants. Even in Srinagar you have vegetarian restaurants.
Thanks to tripfactory for making this trip wonderful and memorable.

Dear Vanishree, Thanks a lot for helping in organising my vacation plan, it was executed very well and the entire family loved it. Appreciate your support on the same. The land package was very well organised and no flaws and all kudos to you and your team. Thanks once again :-)

I would ensure to do further booking through Tripfactory only and refer others also for the same.

This trip was surely a memorable and wonderful one for Me and my family :-) Thanks once again :-)

Overall it was great trip and driver (saji) has helped us a lot, he is driver plus guide and really nice person. We enjoyed a lot and really good hotels allotted by shahul. Thanks trip factory and I will book my next trip through you only..

Experience with Trip Factory was really good!!!!!

People can Trust Trip factory for planning their holiday. Personally we felt like, we were in safe hand and it was well Organised & memorable trip for us...

Coordination from Zaid's end was really appreciable.

overall experience is great except some bad experience .
hotel
Summer Sands Beach Resort is awesome :)
but hotel Symphony Palms Beach Resort , Pls do not book this hotel as this is very unprofessional management .
J Hotel - is good or average
travel agent is very cooperative during entire Sightseeing but still I am recommending that makcrzz is best options for 1 Island to another . Gov Ferry is V. Bad.

Also I have requested for My 1st anniversary cake which was not arranged anywhere in Neil Island or Havelock so Yasmeen Pls note As you said that driver will arranged but he doesn't.

overall I am happy with Indigo Flight ambience and jet for free breakfast service .

It was a great trip arranged by trip factory. We have taken the package of HK and Macau for 6 days 5 nights from bangalore. It was comfortable Cathie Pacific flight to HK. We have taken ferry to Macau and reached hotel by 3:30 pm by taking hotel shuttle from ferry terminal @ Macau. Hotel was good. As we have pre booked the 5pm show of house of dancing water from our own, we have not spent much time at hotel and came to city of dreams by taking hotel shuttle. Macau night life is good casinos, nice hotels, shopping malls etc. As our kids were completely tiried, we came back to hotel by 10 and ordered dinner at hotel which was ok. (Not much option for vegetarians and mainly it's for sea food lovers)

Next day we have checked out from hotel and headed towards ferry terminal for HK.took hotel shuttle for ferry terminal( available with 30 min intervals). Reached HK at 2 pm, driver picked us from terminal and we checked in at hotel north point. Again hotel was awesome. We got the city view room on 30th floor. Same day we planned half day city tour covered Victoria peak, madam tussad museum etc.next two day we took tour to ocean park and Disneyland. Again awesome experience. My 7 year old daughter enjoyed a lot. ( though it was tiring for my 2 year old) as you need to walk a lot). We got next day rest for shopping etc so we covered repulse bay, time square market and some local market. Next day we checked out at 12 pm as our flight was in evening we have covered some nearby shopping places as it was raining a bit. Evening driver picked us from hotel and dropped at airport.

Some key focus point-

-buy SIM card at HK airport. Will cost $80 (Hong Kong dollars) with unlimited data for 10 days,free local incoming and 10 cents per min local outgoing.
-if travelling with toddler, take stroller
-not much option to eat for vegetarians
- there are some Indian places to eat, but expensive though
- HK currency acceptable in Macau but Macau currency not acceptable at HK
-taxis are available 24 hrs

Overall it was great experience. Last I want to thank Priscilla john from trip factory who was in touch always over whatsapp during our trip to resolve any query and also guided us how to utilize our time and money effectively.

Thanks

Hello TripFactory


This has been the Best Trip of my life. Excellent experience, Fantastic Organization by Trip Factory. They took care of everything , right from Booking the Flight /Hotel upto the travel within Singapore. I would like to thank all the person involved Astha, Priti Kumari and Ajaz for organizing the Trip Excellently well. Well Done . My next trip will be definitely from Trip Factory.

Thanks
Regards
Vinod Kumar Pissey

Hi, Was a good overall trip. Request to change the hotel in Dharamshala which was far below standard. Shivani Jain was in touch with us through out the trip. Very helpfull and went out of the way to make our trip memorable. Had a upgrade of rooms in Manali and was given a complementary Dinner in the beautiful Kufri Resorts.
I am already telling my friends about Tripfactory in case they are planning a vacation. Our Driver Uttam was very neat clean and most important safe driving. I will give full 10 out of 10 to him. The 4 star that i have given is only because of the hotel in Dharamshala otherwise full 5 on.....
Thanks Shivani and the team at Tripfactory for the lovely planning and making my trip to Himachal. I will definitely take my next holidays with tripfactory. Regards

Overall trip was good. But the stay in Shimla( hotel de park) was horrible- not clean and food quality was very don't refer it to others next time. All other things went well. Thankyou for your help

The trip was good and all the arrangement were in place.

Comments on Hotel : The service is not good and lot of follow up needs to be done to get things done.

I had been to Dubai with my family for 6 days through Trip factory in April 2017. Sufia Naaz was our SPOC and she was very helpful. This was my first trip via Trip factory and I had my apprehensions. I would say overall the trip was good but for few opportunities as below..

1) The itinerary was sent just 12 hrs prior to flight. I feel this is too late to review the itinerary for any clarifications/changes to be made. I kept asking the itinerary, but I was told I will receive 2 days in advance when in reality I received just 12 hrs prior to travel which is VERY VERY late. I suggest Trip factory look into this.

2) Since itinerary came late, I did not have much time to review trip timings etc. The Desert Safari pick up was mentioned as 7 pm. We were fortunate the cab driver who fetched us from airport told us that 7 pm is too late and to recheck with Travels. It seems there was a typo and the pick up was at 3.30 pm. Luckily Sufia was available online and she helped us. For a professional travel agent like Trip factory/North tours, I thought this was a gross error.

3) Likewise itinerary said after city tour bus would drop us at Mall of Emirates but there was no information on pick up from mall back to hotel. As anticipated it was a bit chaotic as I had to make quite a few phone calls to have pick up arranged. Again this part of itinerary was poorly organized.

4) I think Trip factory should have dedicated SPOC in destination country who can be a phone escort at all times to help the guests. I realized though Sufia kindly helped us most of the time via whatsapp, there were times she wasn't online (due to time difference) and if I needed immediate help/clarification and I had no one to look up to.

5) The itinerary did not mention the duration of the trip. For example if there is a Burj Khalifa trip in the eve, it just says pick up time as 5 pm to 5.30 pm. It doesn't say what is the return time. It was only later when the driver said pick up is 11 pm we realized it is a 5 hr session. Other professional travel tours like Makemytrip, Thomas cook, they clearly mention what is the duration of trip and what all we will be expecting in the trip. I suggest Trip factory to make the itinerary a bit more detailed.

6) In Abudabhi, the entry to mosque for women require strict dress codes which my wife and daughter had not carried along. Apparently it seems Sufia informed me verbally during orientation (probably which I missed out); these critical information should be listed out in the Do's and Don't of itinerary which other travel agents score above Trip factory. Coincidentally the mosque had stopped giving the temporary attires due to thefts. It was disappointing that my wife and daughter could not see the beautiful mosque.

Overall a good trip and I would still suggest Tripfactory to others. The above may be viewed as opportunities for improvements.

We went for a family trip to Singapore and it was a great experience.. No hassles and well informed. Sunitha had been of great help and from the beginning till end she was available over IM, phone etc.

Trip factory has a competitive pricing compared to other agencies. I will certainly recommend them.

I went to Dubai in April 2017 through TripFactory. Right from the beginning of package booking till the time we returned everything was well managed and properly planned. Although there were a couple of hiccoughs during the itinerary finalization 1 day before the trip. But I guess that's the part and parcel of foreign travel. Our point of contact Prakash Yad was very cooperative, polite and helpful throughout. In Dubai as well all the drivers were decent and punctual and itinerary was followed properly. All and all a hassle free memorable experience.

Hi Team,

I've chosen Trip Factory for both of my trips. I was left with great memories after those short trips. You guys have ensured about our safety during the trip. Every thing was on time, the hotels provided are clean and well maintained. The drivers are very friendly and informative. They became our friends after the trip and i still contact them. Overall it is worth the price we paid. There were no difficulties faced during the trip. Hope to plan another trip very soon. You guys ROCK.

Thanks,
Surya

It was my first booking thru Trip Factory for Hong Kong & Macau. Overall, the trip was amazing, well planned and professionally executed. Let me describe it How it was in Hong Kong & Macau:
Macau:

Hotel provided in Macau was excellent. The Macau tour guide was just wonderful & a great entertainer. There were a few things that we didn't want to see and expected to spend some more time at Macau Tower. I think the time for Macau Tower should be at least 45 mins.
Hong Kong:
The hotel experience was fine and the executive club room was wonderful. The Hong Kong evening tour was amazing. It was a great experience on the harbour cruise ride and the sky terrace. This was followed by mesmerizing trips to Ocean and Disneyland on subsequent days. The Fireworks show at Disneyland was so good that it made our day. All the tour guides were very polite. Can't explain how much we enjoyed. It was an outcome of a perfect planning coming from the team of professionals at Trip Factory.
I'll definitely recommend Trip Factory to others.