Our Ratings & Reviews
On 19 June 2018
Will Recommend to Others
Trip was well arranged by tripfactory.
On 18 June 2018
Will Recommend to Others
Dear Sarah,
Our trip to Kerala was amazing experience. Beautiful nature and lovely climate. Plus point was the hotel suggested by you was good and food was also good.
Thanks for making our Kerala trip memorial.
Regards, Bhavna
Our trip to Kerala was amazing experience. Beautiful nature and lovely climate. Plus point was the hotel suggested by you was good and food was also good.
Thanks for making our Kerala trip memorial.
Regards, Bhavna
On 18 June 2018
Will Recommend to Others
Well organised and coordinator. Very good response from trip factory when ever called
Thanks a lot
Thanks a lot
On 18 June 2018
Will Recommend to Others
Th entire trip including logistics coordination was commendable. All aspects of the trip were as per commitment to the T. We felt the tour to be easy flowing all the way
Only two minor glitches to be brought to your notice ( I believe they were an exception rather than rule)
1. After lunch on June 14 (after Coral island visit), it took over 2 hours to transfer us back to the hotel (we had to wait for another couple from the same hotel where we were staying, who joined lot later for lunch and naturally their finished lunch very late). The assigned driver also behaved rudely with us asking us to hop from one van to another (both of us being senior citizens, it was a hard grind) just to pass some time before the other couple was ready to be picked up for drop
2. To add insult to injury, Mr Sourav promptly called to me address the alleged grievance of that driver rather than addressing my difficulty as a customer. In fact he was discourteous in his call , to say the least
One suggestion for you incorporate in your Thailand itinerary is the dress code for Coral Islands travel
-Guests to wear preferably shorts/women avoid sari if possible, wear slippers not shoes. This is because of your bitter experience by wearing jeans.sari and sports shoes !!!!!Motor boat travel splashes water all over, one has to wade through knee-thigh deep water to some extent while boarding as well as alighting
Concluding comment----Hats off to Trip Factory
Only two minor glitches to be brought to your notice ( I believe they were an exception rather than rule)
1. After lunch on June 14 (after Coral island visit), it took over 2 hours to transfer us back to the hotel (we had to wait for another couple from the same hotel where we were staying, who joined lot later for lunch and naturally their finished lunch very late). The assigned driver also behaved rudely with us asking us to hop from one van to another (both of us being senior citizens, it was a hard grind) just to pass some time before the other couple was ready to be picked up for drop
2. To add insult to injury, Mr Sourav promptly called to me address the alleged grievance of that driver rather than addressing my difficulty as a customer. In fact he was discourteous in his call , to say the least
One suggestion for you incorporate in your Thailand itinerary is the dress code for Coral Islands travel
-Guests to wear preferably shorts/women avoid sari if possible, wear slippers not shoes. This is because of your bitter experience by wearing jeans.sari and sports shoes !!!!!Motor boat travel splashes water all over, one has to wade through knee-thigh deep water to some extent while boarding as well as alighting
Concluding comment----Hats off to Trip Factory
On 18 June 2018
Will Recommend to Others
Overall good experience... worth booking with tripfactory 😀
On 18 June 2018
Will Recommend to Others
Our trip to HK was a happy and memorable trip. It was well planned and executed by Tripfactory. ......
Special Thanks to my friendly and helpful attendant /planner Fouzia who went out of her way to explain me everything in detail , take care of all our needs including those of the kids travelling with us. The Hotel which was very conveniently located , could have been better in terms of larger rooms and bathrooms, but considering the space constraint in HK it was still not bad .The half day tour was average in terms of sigh seeing (could have done on our own as well). The contact in HK was very helpful and friendly. Overall a great trip which we truly enjoyed.
Thanks to Tripfactory and Fouzia once again, and look forward to getting a great holiday deal/package through you again in the future .
Hanoz P
Special Thanks to my friendly and helpful attendant /planner Fouzia who went out of her way to explain me everything in detail , take care of all our needs including those of the kids travelling with us. The Hotel which was very conveniently located , could have been better in terms of larger rooms and bathrooms, but considering the space constraint in HK it was still not bad .The half day tour was average in terms of sigh seeing (could have done on our own as well). The contact in HK was very helpful and friendly. Overall a great trip which we truly enjoyed.
Thanks to Tripfactory and Fouzia once again, and look forward to getting a great holiday deal/package through you again in the future .
Hanoz P
On 18 June 2018
Will Recommend to Others
Hi aleem
Thank you for organising the trip.
1. About Phuket Patong Resort :- Resort was very good but the staff coordination was very bad means like they were not interested to help our problem
3.About Krabi:- Resort was very good I will give 5star for Ananta Burin Resort and staff coordination was ver best😊
Some miscommunication was there for four island tour.
But overall it was a very good trip
We would like to next trip from trip factory only.
No one else negotiate the package such good as trip factory.
Thank you once again
Thank you for organising the trip.
1. About Phuket Patong Resort :- Resort was very good but the staff coordination was very bad means like they were not interested to help our problem
3.About Krabi:- Resort was very good I will give 5star for Ananta Burin Resort and staff coordination was ver best😊
Some miscommunication was there for four island tour.
But overall it was a very good trip
We would like to next trip from trip factory only.
No one else negotiate the package such good as trip factory.
Thank you once again
On 18 June 2018
Will Recommend to Others
I had booked Singapore and Bali package, my second booking with TF. And as marvellous my experience was last year, this time it was even better, especially the Bali tour. Not only TF gave me the best rates but also offered the best in services - hotels, tours, transfers and prompt customer support, whenever needed. TF team was always available for any tour related requirements - on whatsapp as well as on call. As I had said last year, TF is now my preferred travel partner: in such a way that I have given them the right of first refusal :-)
Good job done, team TF and Ms. Apeksha Agrawal.
Cheers!
Good job done, team TF and Ms. Apeksha Agrawal.
Cheers!
On 17 June 2018
Will Recommend to Others
It was my first International Trip and you guys made it Memorable by adhering to my each and every request immediately.... Kudos to your WhatsApp support so quick and so helpful.... Singapore trip was more perfect than I had dreamt of... Thanks to the Local agents arranging each and everything on time.... Bit disappointed with Malaysia trip as pick ups were late all the time and time given for each attraction was not sufficient... We end up running here and there.... Would advise you to tell the local agent that rethink upon Malaysian Schedule.... But overall it was Wonderful experience.... Thanks Meenakshi and entire team of Trip Factory for all the efforts ...
On 17 June 2018
Will Recommend to Others
The trip was organised meticulously in a perfect professional manner. We got all the requisite information by Trip Factory reps on time and all assistance provided. Though it was our first experience with Trip Factory, we look forward to use their services in future too. Thanks to Trip Factory rep Ms Fauzia Sultana for making our vacations a memorable one !!!!
On 16 June 2018
Will Recommend to Others
Excellent service from trip factory.
On 15 June 2018
Will Recommend to Others
It was awesome experience at Singapore and Malaysia. I would like to thank Trip Factory for making a Wonderful Itinerary for 7 days. All the local agents were helpful.
The Trip Factory WhatsApp group was very supportive and 24*7 Service.
This was my first International trip. Overall experience was great with Trip Factory Team. Especially Zaid who make my itinerary and explained everything in detail.
Cheers
The Trip Factory WhatsApp group was very supportive and 24*7 Service.
This was my first International trip. Overall experience was great with Trip Factory Team. Especially Zaid who make my itinerary and explained everything in detail.
Cheers
On 15 June 2018
Will Recommend to Others
It was good and we enjoyed the lot.But while returning from Bali to Bangalore at Singapore airport the flight landed late and our luggage was not boarded in the Bangalore flight so we didn't received the luggage at airport.so from next time u give at least 2 to 3hours layer time so that we can come without tension.
On 15 June 2018
Will Recommend to Others
This was my first trip on tripfactory. Special recommendation for Vijay who was very helpful in guiding me to good hotel and packages.
Now about the trip, the hotels were upto the mark except the one in gulmarg which not only had average rooms, but also had no wifi and network in the rooms. Most of the hotels had tasteless food. I liked the stay in the houseboat, where the food was exceptionally good.
About the cab driver, he was friendly and good, but i soon realised that he would take us to places for shopping where he would get commission. That part i didn't like.
Over all its was worth it all.
Planning another one soon to kashmir, then Maldives.i believe i will only be using tripfactory.
Now about the trip, the hotels were upto the mark except the one in gulmarg which not only had average rooms, but also had no wifi and network in the rooms. Most of the hotels had tasteless food. I liked the stay in the houseboat, where the food was exceptionally good.
About the cab driver, he was friendly and good, but i soon realised that he would take us to places for shopping where he would get commission. That part i didn't like.
Over all its was worth it all.
Planning another one soon to kashmir, then Maldives.i believe i will only be using tripfactory.
On 14 June 2018
Will Recommend to Others
Tripfactory arranged for great memorable trip to Leh-Ladakh. They made the small group of four people family of ours feel very comfortable with a vehicle arranged at Leh to receive and until dropping us at Leh airport with a single driver
throughout the trip. They accommodated our request to change itenerory for staying at Pangong lake tent which otherwise would have been very
strenuous. There was a good support from tripfactory whatsapp group. Hotel/food was decent on standard package. Driver Mr Tundup was always ahead of time and very accommdative to requests
throughout the trip. They accommodated our request to change itenerory for staying at Pangong lake tent which otherwise would have been very
strenuous. There was a good support from tripfactory whatsapp group. Hotel/food was decent on standard package. Driver Mr Tundup was always ahead of time and very accommdative to requests
On 14 June 2018
Will Recommend to Others
The trip was good except of quality of food in Nova Platinum Hotel.
On 13 June 2018
Will Recommend to Others
My trip to shimla- dharmsala - Dalhousie was very pleasant...Good stay,nice arrangements...Really appreciate all your efforts for making this trip a memorable one...Wish you all very best to escalate trip factory to next heights..keep up the momentum..all the very best😄...I will definitely consider trip factory for my next trip..keep up the good work..
On 13 June 2018
Will Recommend to Others
It was a great experience...overall everything was up to date...we enjoyed our holidays...thanks😊
On 12 June 2018
Will Recommend to Others
Good package with good price,we like hotel as well as sight seeing arrange by trip factory.overall best.
On 12 June 2018
Will Recommend to Others
Good service