we had a very nice time in Leh.hotels were good.All important places covered and we had a stress free vocation.Thanks to Trip Factory

Cheaper compared to other travel planners. Can include activities according to the customers rather than using the same activities for different type of customers. For example, We were not interested in water sports so could have included some other replacement. Also there were a lot of other sight seeing places which s a must-see, but not included in the package. Kindly revise the itinerary and include choices of sightseeing places so that customers can select where they wish to go, and revise the package cost accordingly. However, the trip guide cum driver Mr. Agung was very supportive, helpful and very friendly. We were happy to be accompanied by such a person who recommended a lot of other sight seeing places. Both the hotels of stay were very comfortable and pleasant. Especially, the villa stay was so nice and romantic for us as we were a honeymoon couple. Overall, it was such a lovely and memorable trip. Thanks to Ms. Swetha for organising the trip and Mr. Agung for guiding us during the trip.

I had booked a trip to Singapore and Kuala Lumpur for my family from Tripfactory and i must say trip was very well organized by the team. The itinerary was well though off and made best possible use of out time. Just a little suggestion, as many people would be traveling for first time, if you could give them a brief idea about the attaractions and what to expect there, that would be great. Also, making people aware of the area they will be going as we had a very bad experience, our phone was stolen in Kuala Lumpur. All in all, the experience was amazing and thanks to Tripfactory team and specially to Taha :)

Overall It was superb ! Resorts at Havelock and Neil island was best.. port Blair hotel was average..dont miss radhanagar beach ..!!! I thank trip factory for proper arrangements during the travel

It was a fantastic arrangements made by Mr. Saurav Semwal and any time you can cobtact him he was very very helpful. Hats off to him But i wpuld luke to mention specially the the representative in Leh Mr. Rinchen was useless and he did not even bother to call to give us the trip details. Even on the first day the day we reached he met only for 10 minutes and after that he did mot bother to check also. For that Mr. Saurav was very useful and I had to talk to him on each time from Leh and he was the only person helped me through. I think trip factory does not need a useless representative in Leh like Rinchen.
I recommend people to book through Trip factory for any trip anybody undertakes. Good hotels, good food etc.

We had a great time in trip... It was well organised and the promises where kept as it was said...
The travel travel agent Zubair was polite and was on time so we could cover almost all the places.... Thanks Trip factory .... Hoping to have a another trip along with you very soon...

This was the first time I ever went on a trip with my husband even though we dated for 7 long years! And I must say I was suggested the right agency to plan my trip. The advisor assigned to me was very courteous and helped me in every way possible to make my dream come true. It was my first flight as well and u thoroughly enjoyed it. I least expected to go to an island for honeymoon and it happened in a fraction of a second. My husband and me enjoyed the stay though it was a off season. Only thing we expected was a complimentary activii which wanst there in our package. Also it would be great if a special honeymoon package is included like candle light dinner rather than us arranging for it. When the tickets are being booked it would have been great if we were asked if we could opt for food as well . Other than these three trip was fabulous exception the internet wasnt working but good for us we had a digital detox! I would surely recommend this agency to my friends and family. And will also get connected for further trips. Special thanks to Sridar for going over and beyond to help us.

Dear Apeksha

We extremely enjoyed our trip.. we are extremely happy with the service provided by you.. Also we would like to thank you for helping us finding the good resorts and for giving the best possible
itineraries.. We will definitely contact you for our next trip.. Once again Thank you for the immense support..

Had a great experience traveling with Tripfactory. Had traveled to Phuket recently with Tripfactory. This is my third time with Trip Factory i have travel to hongkong and macau, dubai last time.All the places were covered as per the itinerary, had good support from Tripfactory team and our tour manager Lita also managed the things very well. Had great support from my travel expert Fouzia Sultana as always throughout the trip irrespective of weekdays or weekends. The hotel we stayed was really good and the best part it was right on the beach . Would recommend Tripfactory to everyone.Thanks Fouzia for all your help and support.

Best ever forever trip

Our trip expert aleem was always kind and helpful to us. We have great time in Singapore. All the person came to pick us were also kind and helpful and guided us very well. We enjoyed our this trip. Hopefully in coming few years we might again go with trip factory on someother Destination too. And we would like to give you suggestions to keep tickets of other obesrvation like sky flyer, ulu ulu restaurant , flower dome, cloud forest, merlion at Sentosa trip.

Wonderful experience as a first timer with my family .Stay and food were up to mark expect I would suggest to check with locality of the accommodation as it could be unsafe at times rest is all on the positive side .I highly recommend tripfactory.Every penny spend is worth.Thank you and hope to travel again soon.

Had a great experience traveling with Tripfactory. Had traveled to Europe recently with Tripfactory.
All the places were covered as per the itinerary, had good support from Tripfactory team and our tour manager also managed the things very well. Had great support from my travel expert Vidya Thorwath throughout the trip irrespective of weekdays or weekends. The hotel we stayed was really good and the best part was Indian meals was been arranged .
The only thing is Tripfactory didn't manage well was the pickup from airports. As I was travelling alone, there was no name plate on my name and it was hard for me to manage it. I hope Tripfactory take this very seriously as it causes too much of trouble for the people traveling alone.
Otherwise everything went really well and had a good experience overall. Would recommend Tripfactory to everyone.

I had recently been with trip factory on a Europe trip. This was my first time with them. Overall I think it was total value for money. One of the few tours where I didn't have to spend any additional amount during the trip than what was paid before leaving. Mostly good hotels, all key places covered & decent Indian food. However there are few areas for improvement such as better visa handling process, wi fi facility on bus during the tour & better area to hook hotel in Paris. I would surely recommend them to my friends.

It was an awesome trip,specially thanks to my travel expert Swetha,very cheap package.

Thanks rabilla for all the help and being available round the clock.

The trip was fantastic. Every arrangement done by trip factory was of great quality. It was complete value for money. We never felt lost and confused from the planning phase complete assistance was there. In a foreign country also we always had a point of contact for assistance which made the trip more stresfree and comfortable . Looking trip factory for all upcoming holidays

Thanks Yasmeen for your support overall!

There are couple of things to be improved.
I could not get the Matrix SIM. Though, I alerted well before about this, I was told by Matrix people that they didn't receive mail. Also, the contact person Mr. Stanly, you had mentioned didn't pick up the call at all. However, thanks for responding to my pings though it was late night.

I could not buy Matrix SIM myself as there was boarding call. Finally, I had to spend in Singapore Airport $32 for the SIM. I was told that this would be reimbursed. Please help to get that done.

However, overall it was good.

Accommodation: It was good. One complaint is that they allow check-in only at 3 PM instead of 2 PM.

Transportation: It had been planned well. Though, there were some hiccups, which are understandable.

Package & Tickets : It was good. However, could have given headsup on tickets, which needs to be redeemed. eg., Universal Studios

Thanks,
Sathis M R

It was Good trip, Timely pickup, Hotel, every thing good.

At the start we were a little bit skeptical because we never heard of this company but the trip was really great and smooth without any trouble. Everything was managed perfectly and on time. The communication and the itinerary were very professional.

It was a joyful memorable well planned and executed trip. Overall a value for money trip. I Personally congratulate the entire team. As we are vegetarians, we had some problems for food. I request you to think about it.