A stay at Heartland Hotel Queenstown places you in the heart of Queenstown, within a 15-minute walk of Skyline Queenstown and Queenstown Arts Centre. This eco-friendly hotel is 0.4 mi (0.6 km) from Lake Wakatipu and 0.4 mi (0.6 km) from Skycity Queenstown Casino.
Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and ski storage. This hotel also features a television in a common area and tour/ticket assistance.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 81 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Distances are displayed to the nearest 0.1 mile and kilometer.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 stars. Official New Zealand Rating provided by Qualmark®
Make use of convenient amenities such as complimentary wireless Internet access, babysitting/childcare (surcharge), and ski storage. This hotel also features a television in a common area and tour/ticket assistance.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 81 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Distances are displayed to the nearest 0.1 mile and kilometer.
Queenstown Arts Centre - 0.2 km / 0.2 mi
St Josephs Parish - 0.3 km / 0.2 mi
Queenstown Mall - 0.3 km / 0.2 mi
Lake Wakatipu - 0.4 km / 0.3 mi
Church of St Peters - 0.4 km / 0.3 mi
Queenstown Ice Arena - 0.5 km / 0.3 mi
Skycity Queenstown Casino - 0.5 km / 0.3 mi
Williams Cottage - 0.5 km / 0.3 mi
Toi o Tahuna - 0.6 km / 0.4 mi
Queenstown Gardens - 0.6 km / 0.4 mi
Creative Queenstown Arts & Crafts Market - 0.7 km / 0.4 mi
Fear Factory Queenstown - 0.7 km / 0.4 mi
Steamer Wharf - 0.7 km / 0.4 mi
TSS Earnslaw Steamship - 0.7 km / 0.4 mi
SKYCITY Wharf Casino - 0.8 km / 0.5 mi
The nearest major airport is Queenstown Intl. Airport (ZQN) - 7.1 km / 4.4 mi
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 3 stars. Official New Zealand Rating provided by Qualmark®
8.2
Very Good
985 ratings
Amenities
Dining, Drinking and Snacking
- Mini Bar
- Room Service
- Restaurant
- Dining Room
Internet
- Free WiFi
- Internet Facility
- Wi-Fi
Available in All Rooms
- Air Conditioning
- Satellite/Cable Channels
- Non Smoking Rooms
- Ironing Facilities
Accessibility
- Parking Facility
- Lift Elevator
For Kids
- Baby Sitting
Services and Conveniences
- Complimentary Newspaper
- Credit Cards Accepted
- Dry Cleaning Service
- Parking
- Daily Housekeeping
- Hot Water
- Laundry
- Safety Deposit Lockers
- Travel Desk
- 24 hr Front Desk
- Luggage Storage
Policies
Check-in
02:00 PM
Check-out
10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Special check-in instructions
Special check-in instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Special check-in instructions
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Contactless check-out is available.
- Enhanced food service safety measures are in place.
- At check-in, guests must provide a record of full COVID-19 vaccination.
- The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
- This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Special check-in instructions
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between NZD 19 and NZD 26 per person (approximately)
- Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
